Head of Patient Information/Data Protection Officer

3 weeks ago

London, United Kingdom South West London Integrated Care Board Full time
Head of Patient Information/Data Protection Officer (DPO)

This role presents a rare opportunity for an outstanding Information Governance specialist to join South West London ICB as the Head of Patient Information and Data Protection Officer (DPO).

We are looking for a candidate who is, innovative, dynamic, highlymotivated, highly competent, and resilient.

The ideal candidate will be an IG specialist and have excellent political aptitude; be a strong and experienced leader and have a proven track record of delivering against objectives. They will exercise sound judgement, providing advice that is routed in robust evidence and experience and will build strong relationships across the ICB and become a trusted member of the team.

Main duties of the job

The post holder will be responsible for leading the ICB Patient Information Team, which incorporates both the Information Governance and PALS & Complaints functions.

In leading the Patient Information team, the successful candidate will ensure the ICB delivers both an efficient, effective, high quality, professional and well-coordinated Information Governance service capable of meeting all statutory, regulatory and NHS Requirements and a high-quality PALS and Complaints service, that meets the needs of patients, carers, their families, our statutory responsibilities and which meets industry best practice.This role also includes the Data Protection Officer responsibilities.

The postholder will be required to have regular contact with both internal and external stakeholders and will often need to engage with them over sensitive, complex, contentious, and confidential issues, to achieve agreement or co-operation and remove barriers to understanding.

About us

NHS South West London Integrated Care Board works with partners from across the South West London Integrated Care System (ICS) to develop plans to meet the health needs of the population and secure the provision of health services, and is directly accountable for NHS spend and performance in South West London.

Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health of people who live and work in their area. Each ICS consists of two statutory elements.

Job responsibilities

This role will also include the Data Protection Officer (DPO) responsibilities:

  • Undertake the statutory function of the Data Protection Officer for SWL ICB
  • Informing and advising the ICB about complying with UK General Data Protection Regulation (GDPR) and other data protection legislation
  • Monitoring compliance with GDPR and data protection laws including staff training and internal audits
  • Cooperating with the ICO

Please refer to the Job Description for further details.

Person Specification Education / Qualifications
  • Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
  • Specialist in Data Protection, UK GDPR practitioner, Freedom of Information or master's in information governance
  • Should have an appreciation of the relationship between the Department of Health, the Strategic Health Authority and individual provider and commissioning organisations
  • Practitioner certificate in Data Protection or Certified Data Protection Officer
  • ISEB Information Security Management Principles qualification or equivalent
  • Evidence of continued professional development
  • Member of relevant professional body
Knowledge and Experience
  • Significant experience of delivering Information Governance and DPO services at a senior level within a large public sector organisation
  • Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
  • Significant experience in managing the delivery of DPO & Information Governance including complex FOI and Subject Access Requests at a senior level
  • Knowledge of NHS Complaints regulations
  • Significant experience managing organisational Information Governance incidents and ICO reporting at a senior level
  • Experience of coordinating projects in complex and challenging environments
  • Expert level for completing the Data Security and Protection Toolkit return
  • Experience of managing stakeholders at all levels and across organisational boundaries
  • Experience working with the Information Commissioner and ombudsman
  • Experience of drafting briefing papers and correspondence for a senior audience
  • Experience of successfully setting up and managing internal processes and procedures
  • Experience of setting up and implementing internal processes and procedures.
  • Experience of managing and motivating a team and reviewing performance of the individuals.
Skills and Abilities
  • Able to provide and receive highly complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
  • Ability to persuade board and senior managers of the respective merits of different options, innovation and new market opportunities.
  • Knowledge of NHS information requirements Knowledge of NHS information requirements
  • Knowledge and understanding of NHS policy and Data Security and Protection toolkit
  • Knowledge of Freedom of Information Legislation & Data Protection Act
  • Knowledge of the UK General Data Protection Regulation (GDPR)
  • Highly developed specialist knowledge and understanding of with the field of IG
  • Ability to negotiate on difficult and very complex and detailed issues
  • Intermediate (or advanced) Keyboard skill - ability to use Microsoft Office package at intermediate (or advanced) level.
  • Ability to analyse highly complex facts and situations and develop a range of options
  • Ability to carry out procurements for highly detailed, high value contracts that require analysis, comparison and assessment
  • Ability to make decisions autonomously and on difficult and contentious issues where there may be a number of courses of action.
  • Ability to anticipate and resolve problems before they arise. Skills for delivering results through managing through others and using a range of levers in the absence of direct line management responsibility.
  • Skills for managing relationships with a range of different stakeholders.
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£75,853 to £86,574 a yearper annum inclusive of Outer HCAS

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