Senior Technical Manager Food Production

7 days ago


Liverpool, United Kingdom IT Answers LLC. Full time

Job Type: Full Time
We are a young, dynamic and rapidly growing outsourced IT and cloud services provider based in Liverpool with nationwide clients and working with the latest technologies to bring some of the most innovative products to our customers throughout the UK. Due to continued success and growth we are on the lookout for a talented IT Team Leader to join our organization. Ideally you will be an enthusiastic IT engineer with a strong technical background with experience as a 2nd line and 3rd line engineer , experience of a busy helpdesk and a passion for technology and the cloud. You will be comfortable working with Microsoft Server systems including Active Directory, Exchange, SQL Server and possess a thorough understanding of TCP/IP and networking technologies such as DNS and DHCP. Experience of both Mac OS and Linux is also something you possess and you are able come up with innovative ideas and intelligent solutions to complex problems.
Advanced Networking knowledge, we use Mikrotik and UISP equipment.
. Proven experience with a WISP network. Advanced understanding of Azure Virtual Desktop (hostpool configuration etc)
. In depth knowledge of Windows Server 2016, 2019 and Windows 10 & 11
· Experience with Microsoft Remote Desktop Services
· Thorough understanding of Microsoft Exchange and SMTP communication
· Promote effective and efficient resolution of IT issues for the entire customer base.
· Ability to work alone and as part of a team.
Escalation route for 1st line support engineers
Fluent English
• Phone
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