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Pensions Admin Team Leader

4 months ago

Leatherhead Surrey, United Kingdom Police Federation of England and Wales Full time

The Lead Dynamics Administrator will provide subject matter expertise when diagnosing service desk incidents and finding solutions for their successful resolution. Close collaboration with PFEW project teams is also expected to ensure the successful delivery of any projects.


Coordinate with the training department and lead technical training and ‘train-the-trainer’ initiatives.
Identifying, documenting, and categorising configuration changes to Dynamics 365 CE environments.
Engaging with third party technology providers, contractors and suppliers.
Participate in scoping and requirements gathering exercises to gain a better understanding of future Dynamics 365 CE upgrades / projects.
Be responsible for providing guidance and direction in relation to incident resolution, configuration, capacity, continuity, and release management queries related to Dynamics 365 CE applications.
Championing valuable ideas to senior stakeholders.
Generate comprehensive functional and training documentation for stakeholders.


either on-premise or online).
Data analysis and reporting capabilities within Dynamics 365 CE applications.
Good understanding and hands on experience of business units, entity relationships, the Dataverse and technical implementation of the Power Platform.
Ability to generate comprehensive functional and training documentation.
Knowledge of SDLC methodologies, including Agile and Scrum.
Knowledge of continuous integration and continuous development Pipelines and source control.

Dynamics Finance and Operations, Dynamics Supply Chain Management, Dynamics Business Central etc)
Administration and management of Azure environments, including Network Resource Groups, Virtual Machines, Active Directory and Logic Apps.

Able to demonstrate confidence in championing valuable ideas to senior stakeholders.
Have good communication, negotiation and influencing skills in order to work effectively throughout the organisation and with external contractors and suppliers.
Knowledge of data protection regulations and privacy policies (GDPR) would be an advantage.

Dynamics 365 Fundamentals (CRM)
• We offer multiple benefits to our HQ employees including: flexible working, hybrid working, competitive salary, private healthcare, life assurance, enhanced pension contribution, enhanced leave, employee assistance program, onsite free lunches and refreshments, free onsite gym, free onsite parking, 26 days holiday (increasing with length of service), mental health clinics, support for continuous professional development, employee discounts and more….