Customer Training Support Advisor

2 weeks ago


Newry Co Down, United Kingdom Unilin Distribution Full time

Established in 1960, Unilin is now recognised as a global leader in the design and manufacture of laminate & Parquet flooring systems and more recently, LVT. Its Quick-Step® & Pergo® brands are synonymous with quality, style and innovation and holds a market-leading position in the UK. With over 7,500 staff, 20 production units and sales exceeding €2.2bn, Unilin continues to outperform the market through its wide range of high-quality products and customer-focused approach. Due to continued growth an opportunity has become vacant in our Newry Office for a Customer Service Advisor
Reports to: Customer Service Manager Newry
Pension: 4% Company Contribution
Healthcare Cover for Employee
Holidays: 32 per year

Working in tandem with our external sales team you will be responsible for ensuring the highest standard of Customer Service is maintained. You will be responsible for processing a large volume of orders, dealing with customer queries and handling complaints by phone, live chat and email.
Previous experience of dealing with customers in a service or sales role
Previous experience of dealing with large volumes of customer queries via the telephone and e mail
Sound working knowledge of Office Applications, especially Microsoft Excel
Willing to travel to our offices in St Neots, Derby, Liverpool and Belgium for training
IT skills to include previous working knowledge of SAP
Qualification in Business, Customer Services or IT



  • Newry, Co. Down, United Kingdom Unilin Distribution Full time

    Established in 1960, Unilin is now recognised as a global leader in the design and manufacture of laminate & Parquet flooring systems and more recently, LVT. Its Quick-Step® & Pergo® brands are synonymous with quality, style and innovation and holds a market-leading position in the UK. With over 7,500 staff, 20 production units and sales exceeding...


  • Newry, Co. Down, United Kingdom Unilin Distribution Full time

    Established in 1960, Unilin is now recognised as a global leader in the design and manufacture of laminate & Parquet flooring systems and more recently, LVT. Its Quick-Step® & Pergo® brands are synonymous with quality, style and innovation and holds a market-leading position in the UK. With over 7,500 staff, 20 production units and sales exceeding...


  • Newry, Co. Down, United Kingdom Unilin Distribution Full time

    Established in 1960, Unilin is now recognised as a global leader in the design and manufacture of laminate & Parquet flooring systems and more recently, LVT. Its Quick-Step® & Pergo® brands are synonymous with quality, style and innovation and holds a market-leading position in the UK. With over 7,500 staff, 20 production units and sales exceeding...


  • Newry, Co. Down, United Kingdom Unilin Distribution Full time

    Job Description Established in 1960, Unilin is now recognised as a global leader in the design and manufacture of laminate & Parquet flooring systems and more recently, LVT. Its Quick-Step® & Pergo® brands are synonymous with quality, style and innovation and holds a market-leading position in the UK. With over 7,500 staff, 20 production units and sales...


  • Co. West Midlands, United Kingdom Finlay Jude Associates, Ltd. Full time €25,000

    Description FJA are working with a national leader in the Water Industry , who are looking to recruit Customer Service Advisors. The position has the opportunity to be made permanent following successful completion of a 6-month probationary review period.   We are looking for customer-focused, hard working individuals who have great organisational...

  • Retail Advisor

    4 hours ago


    Newry, Co. Down, United Kingdom EE Full time €12

    Retail Advisor Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. Job Req ID: 33880 Posting Date: 24 May 2024 Function: EE Retail Unit: Consumer Location: Newry (R270), Newry (N.I), United Kingdom Salary: £12.34 p/h plus 20% on target commission Retail...

  • Retail Advisor

    7 days ago


    Newry, Co. Down, United Kingdom EE Retail Full time €12

    Retail Advisor Working Hours – 20 Location – Newry £12.34 p/h plus 20% on target commission   Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services....

  • Retail Advisor

    7 days ago


    Newry, Co. Down, United Kingdom EE Retail Full time €12

    Retail Advisor Working Hours – 20 Location – Newry £12.34 p/h plus 20% on target commission   Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services....

  • Customer Advisor

    3 days ago


    Newry, United Kingdom Pavers Full time

    We have a part time Customer Advisor opportunity to join our Pavers team at The Quays in Newry. on a 16 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive** people who want to give...


  • Coleraine, Co. Londonderry, United Kingdom Riada Resourcing Full time

    Customer Support Advisor - Ballymena - Full time Due to our clients ongoing development and expansion, they are looking to hire a Customer Support Advisor. This role is crucial for maintaining high levels of customer satisfaction and support as the business continues to grow. About the role: Monday to Thursday, 9:00 am to 5:00 pm, or Monday to Friday,...


  • Woodhouse Down, United Kingdom MSI Reproductive Choices Full time

    This role is being advertised as a Customer Service Advisor however the successful candidate will be employed as a Client Care Coordinator.We have an exciting opportunity to join our national contact centre with hours that can truly compliment a great work life balance.At MSI UK, our success rests on our dedicated team and client-focused approach. As a...


  • Newry, United Kingdom PWS Ireland Ltd Full time

    PWS is a road signage and intelligent transportation system company serving customers in the public and private sectors across the traffic safety, traffic management and construction industries. Due to continued growth and re-organisation PWS is currently searching for a Customer Service Advisor to join and assist the sales team on a full-time, permanent...

  • Customer Advisor

    6 days ago


    Newry, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Decor** **Full time 36.75 hours per week** **3 Month Fixed Term Contract, upon review after probation period** **Shifts available Monday - Sunday, 7.00am - 8.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Newry** We believe anyone can improve their home to make life better. Every day, we give our...


  • Newry, United Kingdom Unilin Distrubution Full time

    Established in 1960, Unilin is now recognised as a global leader in the design and manufacture of laminate & Parquet flooring systems and more recently, LVT. Its Quick-Step® & Pergo® brands are synonymous with quality, style and innovation and holds a market-leading position in the UK. With over 5000 staff, 20 production units and sales exceeding €1,4bn,...


  • Woodhouse Down, United Kingdom MSI Reproductive Choices Full time

    his role is being advertised as a Customer Service Advisor however the successful candidate will be employed as a Client Care Coordinator⌚ Hours: Full time, 37.5 hoursWe know that dreams are powered by our ability to make choices.Working as a Customer Service Advisor you will interact with our clients through our omni-channel service carrying out inbound,...


  • Newry, United Kingdom Additional Resources Full time

    **Location: Newry,**Down** **Salary: Very Competitive + Excellent Benefits** **The Client**: Our client is a well-established automotive firm, offering a wide range of products and services to the transport industry. **The Role**: As a **Customer Service Advisor**, you'll play a pivotal role in ensuring exceptional customer service and operational...


  • Newry, United Kingdom Breakthrough Recruitment Ltd Full time

    **Job Title**:Customer Service Advisor/Executive**, Newry **Salary**:£20,000 - £24,000** **Location**: Newry, Co Down **Reports to**: Customer Service Manager **Status**:Full-time/Temporary (initial 12 month contract)** **Hours of Work**: Mon - Fri 9.00am - 5.00pm _(Rotational Saturday’s 8.00am - 12.00pm & Sunday’s 9.00am - 12.30pm)_ - 37 Hours...


  • Newry, United Kingdom HSS Hire Group Full time

    HSS are a market leading provider of tools, equipment and support services working with a huge range of industries across the UK and Ireland. In our business we go above and beyond to meet our customer’s needs. We’re innovative and pioneering. We’re curious and driven to support our customers by driving change in our industry - all powered by the...


  • Newry, United Kingdom Silverwood Recruitment Full time

    Our client, a global leader in their field of design and manufacturing - currently have a vacancy at their Newry Office for a Customer Services Advisor. **Salary**:£23,240 plus a £2000 quarterly bonus! **Hours of Work**: 39 per week (Monday to Thursday 8.30 to 5.30, Friday 8.30 to 4.30 **Location**: Newry **Reports to**: Customer Service...


  • Newry, United Kingdom HSS Hire Full time

    As we continue to grow, there has never been a more exciting time to join us in our sales team as a Customer Service Advisor in our Newry Store. HSS are a market leading provider of tools, equipment and support services working with a huge range of industries across the UK and Ireland. In our business we go above and beyond to meet our customer’s needs....