Customer Care Associate/ Logistics

2 weeks ago


London, United Kingdom DivalentineCalver Recruitment Full time

A German Speaking Logistics Associate is required for our client an international FMCG company based in London. This is a hybrid role with excellent benefits. The German Speaking Logistics Associate will join a dynamic team and be responsible for managing the daily business operations including warehouses, deliveries to customers, exports outside Europe and demand planning. Arranging deliveries to customers from warehouses in UK and EU by road, ferry and courier
* Liaison with customers, warehouses and carriers
* Input of correct information onto internal system, to create forward allocations and warehouse instructions
* Preparing shipping documents (warehouse instructions, packing lists, commercial invoices, dangerous goods notes, packaging labels etc.)
* Handling enquiries, complaints and other aspects of customer service as required
* Monthly stock reconciliations, and handling follow-on enquiries from the finance department
* Handling Block Inventory
* Occasional on-site inspection of warehouses
* Processing charges invoices from warehouses, forwarders and other suppliers
* Project work
* When necessary, due to holiday, medical leave etc., It is essential the successful candidate is fluent in German and English and has a Logistics background, preferably within the FMCG industry.



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