Service Delivery Technician, Data Center
2 weeks ago
Job Description
About Iron Mountain Data Centres
Iron Mountain Data Centres, a division of Iron Mountain incorporated, is a leading provider of wholesale data centre and colocation services. The company’s portfolio of underground and purpose-built data centres addresses the exacting requirements of highly regulated organizations such as Federal Government agencies, Fortune 1000 enterprises, healthcare and life sciences organizations, financial services companies and cloud services providers. Iron Mountain data centre services include dedicated data centres, private data centre suites, secure cages, individual cabinets, helping hands remote support, and carrier-neutral network services. For more than 30 years, discerning colocation customers continue to choose Iron Mountain data centre services for the company’s proven record of accomplishment, successful relationships, maximum efficiency, predictable results and established reputation as the safe choice. Visit -centres for more information.
The Iron Mountain Data Centre team is seeking for an experienced Service Delivery Engineer who wants to be part of an international organization where he can operate at the heart of the company. You have extensive knowledge and experience to solve costumer issues and supporting the IMDC technical team.
The department :
The Service Delivery Engineer works within the Site Management Department and reports to the Service Delivery Manager. The Site Management Team is part of the Operations Department of IMDC and is responsible for the service to our customers, security and keeping the data centre well-ordered. The team also provides customer implementations, customer support, logistics support, handling tickets and structured cabling.
Key Responsibilities
As a Service Delivery Engineer, you will have the following responsibilities:
- Monitoring various ticketing queues and follow-up of tickets;
- Construction, labelling and recording of cabling and cross connects;
- Troubleshooting of cabling issues;
- Supervising customer implementations and deliverables;
- Handle remote hands customer requests;
- Perform basic technical work (electrical, mechanical, civil);
- Receiving and registration of incoming goods;
- Monitoring of the Building Management System;
- Coordinate and issue work permits;
- Handling 1st line support of facility installations;
- Making visual inspection rounds and follow-up on findings;
- Supervise supplier activities;
Who are you?
As a Service Delivery Engineer you have:
- A technical background;
- Minimum 3 years’ experience in a data centre, hosting and telecom organization;
- Affinity with technology and the Internet;
- Knowledge in the field of IT infrastructure and cabling standards;
- Knowledge of IT equipment (servers / switches / firewalls / etc.);
- Knowledge of Networking and TCP / IP;
- Knowledge of Server Operating Systems (Windows / Linux) is a plus;
- Familiarity with work processes and standards ISO and BS standards is a plus;
- Undergo high level security clearance (SC)
You are
As a Service Delivery Engineer you are:
- A team player with good interpersonal and communication skills;
- Customer focused with a service oriented attitude;
- No 9 to 5 mentality and willing to turn standby and weekend shifts;
- Continued focus on improvements in the quality of service;
- Prepared to be part of the emergency response team;
- Skilful with Windows and MS Office Software;
- Working well in a dynamic fast paced environment;
- Flexible, stress resistant and structured;
- Able to perform physical activities;
- Always willing to go the extra mile.
Compliance Obligations :
It is the responsibility of every Iron Mountain employee:
- to comply with all applicable laws, rules, regulations, and company policies;
- to exhibit ethical behaviour in accordance with our Code of Ethics and Business Conduct;
- to complete required training within the allotted time frame.
What we offer :
- A competitive salary, above market average + annual bonus;
- The possibility to develop yourself and build your career;
- A great working environment in a dynamic, international, fast growing organization.
About Iron Mountain :
Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is a Fortune 500 global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions – records and information management, data management, digital solutions, data centres and secure destruction – Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at for more information.
Iron Mountain enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers’ data, no matter what format, location or lifecycle stage it is in and no matter where it is kept. We are more than 25,000 people strong and growing. We have been a trusted records management leader since 1951.
Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of , , , , , marital status, , , characteristics or expression, , medical condition, Military or veteran status or other legally protected classifications in making employment decisions.
#J-18808-Ljbffr-
Data Center Shift Technician
2 weeks ago
Slough, Berkshire, United Kingdom PRS Recruitment Services Full timeJob Title: M&E Shift Technician - Critical Environments Location: Data Center Facility Purpose: Ensure adherence to Customer Specific Service Level Agreements and contribute to the efficient operation of the Managed Services function. Collaborate with colleagues to develop and execute departmental strategies, objectives, and improvement processes....
-
Data Center Operation Engineer
3 weeks ago
Slough, Berkshire, United Kingdom Leaseweb Full timeData Center Operations Engineer Slough (with occasional travel into London) Are you interested in working for a rapidly expanding global hosting company in their UK Data Centers based in London? Do you want to boost your career at a large hybrid cloud provider. We are looking for an enthusiastic Data Center Operations Engineer. You will be taking care...
-
Data Center Operations Engineer
3 weeks ago
Slough, Berkshire, United Kingdom Leaseweb Full timeData Center Operations Engineer Slough (with occasional travel into London) Are you interested in working for a rapidly expanding global hosting company in their UK Data Centers based in London? Do you want to boost your career at a large hybrid cloud provider. If so, you might want to keep on reading because we have an exciting opportunity coming up. We...
-
Data Center Operations Specialist
4 weeks ago
Slough, United Kingdom Leaseweb Full time**Data Center Operations Engineer** Are you interested in working for a rapidly expanding global hosting company in their UK Data Centers based in London? Do you want to boost your career at a large hybrid cloud provider. If so, you might want to keep on reading because we have an exciting opportunity coming up. We are looking for an enthusiastic Data...
-
Data Centre Technical Operations Engineer
18 hours ago
Slough, Berkshire, United Kingdom Cpl Life Sciences Full timeJob Description Data Center Technical Operations Engineer 3 Month Contract Basic knowledge of Linux is an advantage. This role is a unique opportunity to work in some of the most cutting edge data centers in the world and contribute to their operational excellence. Data centers are large-scale high-density centers where you will be working to make...
-
Data Centre Technician
3 days ago
Slough, Slough, United Kingdom TEKsystems Full timeDescription:Our Team is currently seeking a strong L2 Data Center Technician to support both company specific servers as well as servers onsite at customer data centers. The ideal candidate balances strong technical (Hardware, IT, and Cabling Management) skills, are highly analytical with superior attention-to-detail, self-motivated, and a positive, humble...
-
Data Centre Technician
2 weeks ago
Slough, Berkshire, United Kingdom TEC PARTNERS LIMITED Full timeData Centre Technician Location: Slough Duration: 2 months initially (extension to follow) Rate: circa. GBP 20-GBP22 / hour Tec Partners are working with a global-leading, household name client who are currently looking to recruit an experienced Data Centre Technician on a contract on-site in one of their Data Centre's. As a Data Centre...
-
Berkshire, United Kingdom Amazon Data Services UK Limited Full timeAmazon Web Services (AWS) Infrastructure Physical Security is seeking a highly talented and motivated Security Program Manager to join our team. AWS is the leading cloud provider, providing virtualized infrastructure, storage, networking, messaging, and many other services to customers all over the world. The role is responsible for overseeing physical...
-
Data Centre Technician
2 weeks ago
Slough, Berkshire, United Kingdom Cognitive Group Full timeData Centre Technician My Client who are an international Software company are recruiting a Data Centre Technician to join their team as a contractor Skills & Responsibilities Remove network cables as part of a datacenter decommission Run/Label/Stage Power & Networking Cables DBD removal only (does not perform any scanning) Follows...
-
Data Centre Technician
2 weeks ago
Slough, Berkshire, United Kingdom TEC PARTNERS LIMITED Full timeData Centre Technician Location: Slough Duration: 2 months initially (extension to follow) Rate: circa. GBP 20-GBP22 / hour Tec Partners are working with a global-leading, household name client who are currently looking to recruit an experienced Data Centre Technician on a contract on-site in one of their Data Centre's. As a Data Centre...
-
HVAC Data Centre Technician
2 weeks ago
Slough, Berkshire, United Kingdom Ethan James Full timeHVAC Data Centre Technician Based: Slough Salary: £48,000 to £52,000 Ethan James Group are working on behalf of a large well respected Facilities Management provider to recruit an experienced HVAC Data Centre Technician to work on a large Data Centre based in Slough. The successful candidate will be responsible for control and supervision of work tasks...
-
Data Center Engineer
1 month ago
Slough, Berkshire, United Kingdom Preston Recruitment Full timeData Centre Shift Engineer – Critical Facilities Maintenance – Slough, Berkshire Are you looking to step into the world of Data Centres? Or are you an experienced Data Centre Engineer seeking a fresh challenge? My client is a leading facilities management service provider, who are currently working in partnership an world renowned Data Centre operator...
-
Data Center Engineer
1 month ago
Slough, Berkshire, United Kingdom Preston Recruitment Full timeData Centre Shift Engineer – Critical Facilities Maintenance – Slough, Berkshire Are you looking to step into the world of Data Centres? Or are you an experienced Data Centre Engineer seeking a fresh challenge? My client is a leading facilities management service provider, who are currently working in partnership an world renowned Data Centre operator...
-
Data Center Engineer
7 days ago
Slough, Berkshire, United Kingdom Preston Recruitment Full timeJob Description Data Centre Shift Engineer – Critical Facilities Maintenance – Slough, Berkshire Are you looking to step into the world of Data Centres? Or are you an experienced Data Centre Engineer seeking a fresh challenge? My client is a leading facilities management service provider, who are currently working in partnership an world renowned Data...
-
HVAC Data Centre Technician
2 weeks ago
Slough, Berkshire, United Kingdom Ethan James Full timeHVAC Data Centre Technician Based: Slough Salary: £48,000 to £52,000 Ethan James Group are working on behalf of a large well respected Facilities Management provider to recruit an experienced HVAC Data Centre Technician to work on a large Data Centre based in Slough. The successful candidate will be responsible for control and supervision of work tasks for...
-
Data Centre Technician
2 weeks ago
Slough, Berkshire, United Kingdom Cognitive Group Full timeData Centre Technician My Client who are an international Software company are recruiting a Data Centre Technician to join their team as a contractor Remove network cables as part of a datacenter decommission Run/Label/Stage Power & Networking Cables Physical audits of datacenter assets Basic knowledge of computer hardware, Servers, and...
-
M & E Shift Technician in Slough)
2 weeks ago
Slough, Berkshire, United Kingdom PRS Recruitment Services Full timeJob Title: M&E Shift Technician - Critical Environments Location: Data Center Facility Purpose: Ensure adherence to Customer Specific Service Level Agreements and contribute to the efficient operation of the Managed Services function. Collaborate with colleagues to develop and execute departmental strategies, objectives, and improvement processes....
-
HVAC Data Centre Technician
3 weeks ago
Slough, United Kingdom Ethan James Full timeHVAC Data Centre Technician Based: Slough Salary: £48,000 to £52,000 Ethan James Group are working on behalf of a large well respected Facilities Management provider to recruit an experienced HVAC Data Centre Technician to work on a large Data Centre based in Slough. The successful candidate will be responsible for control and supervision of work tasks for...
-
HVAC Data Centre Technician
3 weeks ago
Slough, United Kingdom Ethan James Full timeHVAC Data Centre TechnicianBased: SloughSalary: £48,000 to £52,000Ethan James Group are working on behalf of a large well respected Facilities Management provider to recruit an experienced HVAC Data Centre Technician to work on a large Data Centre based in Slough.The successful candidate will be responsible for control and supervision of work tasks for...
-
Mechanical Design Manager
19 hours ago
Slough, Berkshire, United Kingdom Iron Mountain Full timeJob Description Design Manager (Mechanical Biased) - Iron Mountain Data Center (IMDC) The role involves defining the projects and then monitoring the external M&E Consultant, Architects, Structural engineer on behalf of IMDC. Working from home 2 days per week and on sites for 3 days per week (negotiable), checking stage 1&2 project design and then...
