Publica Group Ltd | Customer Service Advisor

Job Summary">This is an exciting opportunity to join Publica Group Ltd as a Customer Service Advisor in our busy contact centre. As a key member of our team, you will provide high-quality customer service support, responding to a wide range of customer enquiries on various services provided by the Council.">The ideal candidate will have excellent...

About UsWe are Publica Group Ltd, a leading provider of public services in the UK. Our team is dedicated to delivering exceptional customer experiences and we are currently seeking a Customer Service Advisor to join our team.This role is based in Cirencester and offers a competitive salary of £18-20 per hour, depending on experience.As a Customer Service...

Are you a highly organised individual with a passion for coordinating and delivering strategic objectives? Do you thrive in a fast-paced environment, ensuring that teams stay on track with delivering priorities and improvements? If so, we have an exciting opportunity for you! We are currently seeking a Service Delivery Coordinator to join our dynamic and...

**Customer Service Advisor** **Cirencester** **27.5 hours per week - Permanent** **About the role** Are you looking for a rewarding position in customer service? In this key role you will provide flexible customer service support working in a busy contact centre, responding to a wide range of customer enquiries on virtually all services provided by...

Job SummaryWe are seeking a skilled and experienced customer service representative to join our team at Publica Group Ltd. As a Customer Service Centre Representative, you will be responsible for providing excellent customer support in a fast-paced contact centre environment.

Customer Service Advisor Cirencester Permanent - 27.5 hours per week - Monday-Friday. 5.5 hours a day which can be pre agreed between the hours of 9am-5pm. **About the role** Customer service is the first point of contact for processing and resolving enquiries. We cover a wide range of council services via various channels. To succeed in this challenging...

Customer Service PositionAbout Us: Publica Group Ltd is a leading provider of public sector services. We are committed to delivering high-quality services to our customers and are seeking a skilled Customer Service Advisor to join our team.Job Description: The successful candidate will be responsible for providing customer service support in our contact...

**HR Support Advisor** **30 hours per week, 12 months FTC (Maternity Cover)** **Cirencester/Agile** **Up to £25,133 per annum, pro rata** Do you have experience working as an HR Support Advisor? We are looking for an enthusiastic professional with a passion for human resources to join our amazing team. You will provide vital support to the HR...

**About the role** Are you looking for a rewarding position in customer service? In this key role you will provide flexible customer service support working in a busy contact centre, responding to a wide range of customer enquiries on virtually all services provided by the Council. If you take pride in the quality of service you provide with the ability to...

About UsPublica Group Ltd is a unique organization that delivers local government services with a twist. We are committed to transforming the way we design our services in the digital era, putting the needs of our customers at the heart of everything we do.As a Housing Prevention Officer, you will be part of a dedicated team that shares your passion for...

**Service Support Assistant** **Cirencester** **Permanent contract** **37 hours per week** **£23,151 per annum** Do you have a high level of administrative experience? or a passion for supporting key areas of the local District Council? **About the role** This role plays a key part in supporting the Resident Services Group which includes large areas of...

Cirencester 37 hours per week, Permanent Are you looking for a rewarding position in customer service? In this key role you will provide flexible customer service support working in a busy contact centre, responding to a wide range of customer enquiries on virtually all services provided by the Council. If you take pride in the quality of service you...

**Contract Monitoring Officer** **£29665.00 per annum, **22 hours per week** **Permanent **Cirencester/Coleford/Witney/Agile & Homeworking** Do you have experience in the Leisure sector and a passion for data, compliance, and monitoring performance? Do you want to have a positive impact on the community and to contribute to achieving the Council’s...

Do you have experience as a Performance Management Lead, implementing and collating data, leading projects, and managing teams? If so, Publica Group Ltd is looking for someone like you to join their team! As a Performance Management Lead, your expertise in project management will be put to use as you lead and oversee various projects, ensuring they are...

**Do you have Planning or Technical experience? Or simply looking to kick start a career within Planning? This might be the role for you!** **About the role** Publica is looking for a Technical Case Worker to join our close-knit team in Cirencester. This role offers a unique opportunity to make a meaningful impact in shaping the future of our community...

Do you want to be part of a Team of Housing Professionals working with vulnerable people to empower them to find solutions to their housing needs? This may be the job for you! **About the role** In this role you will be at the forefront of helping Ukrainian and other refugees secure stable and suitable housing. You will be responsible for assessing legal...

**Community Support Officer - Food Sustainability** **£25,472 to £25,574 per annum pro rata, 30 hours per week** **3 years fixed term contract** **Cirencester/ Agile & Homeworking** Are you passionate about creating a sustainable future for our communities? Do you have a creative mindset and a passion for building meaningful partnerships? Publica is...

**Technical Caseworker** **£21,800 - £23,616 per annum pro rata** **25.9 hours per week** **We have an exciting opportunity for a new role within the validation team of the planning department.** This is a replacement role covering the Cotswolds, famous for quintessentially English market towns and villages built from honey-coloured stone. With a range...

**Estates Officer** **£29,593 per annum, 37 hours per week** **12 month fixed term contract (maternity cover)** **Cirencester/Agile & Homeworking** **Do you have experience in property management?** Publica is seeking to recruit an enthusiastic and flexible individual to join the Assets Team as an Estates Officer.The role will assist in the management of...

**Publica Group Ltd - Service Delivery Coordinator Role**We are seeking a highly organised individual to join our dynamic team in Cirencester. As a Service Delivery Coordinator, you will play a pivotal role in supporting the delivery of our strategic objectives and projects.Key responsibilities include ensuring services are delivered according to agreed...