Business Support Administrator

4 weeks ago

United Kingdom Squarcle Full time

Squarcle is a growing strategy, operations and digital consultancy dedicated to driving the performance of our clients. We are people orientated and pride ourselves on our people first culture. Unlike many consultancies Squarcle is as equally dedicated to delivery as it is to design.

The Business Support department comprises of several functional leads that enable Squarcle to operate efficiently, safely and in accordance with all relevant legislative, regulatory and internal requirements. An essential and busy department within Squarcle that manages all the support functions from Compliance, Human Resources, Accounting and Finance and Executive support.

Squarcle is committed to equality and diversity and our aim is to build a diverse, dedicated, and high-performing team of subject matter experts to support our clients in achieving supply chain and operational excellence.

Reporting to the Chief of Staff, the Business Support Administrator is responsible for ensuring that the office runs safely, efficiently and economically. Working with the management team the Business Support Administrator will manage the office infrastructure and work areas, contracts and budget, deal with staff office related issues, maintain policies and procedures and ensure regulatory compliance, in addition the Business support administrator will be responsible for the provision of administrative support to two directors. The role will be filled by two part time staff conducting a workshare.

Primary Roles and Responsibilities

Primary Duties of the Business Support Administrator are:

  • Oversee and support all office administrative duties and ensure that the office operates smoothly.
  • Maintain office equipment and supplies and place orders when required.
  • Manage office security, key press and access procedures.
  • Perform first aid, fire marshal and emergency response team duties.
  • Perform reception duties, host and induct clients and book client food and drink.
  • Develop and manage office policies, procedures and risk assessments ensuring they are implemented appropriately.
  • Manage the office budget, invoices and contracts.
  • Deal with office related complaints, queries and correspondence.
  • Manage the desk and meeting room booking applications.
  • Act as the point of contact for office related suppliers, maintenance teams and contacts.
  • Coordinate executive communications, including taking calls, responding to emails and interfacing with clients.
  • Manage diaries, schedule and minute meetings.
  • Book and manage travel itineraries, maintain expense records and file receipts.

Secondary Roles and Responsibilities

Secondary Duties of the Business Support Administrator are:

  • Carry out other duties as specified by the Chief of Staff.
  • Provide cover when the alternative workshare individual is on leave.

Knowledge, Skills and Experience (Essential)

  • 1+ years’ experience in Office and/or Facilities Management.
  • Strong organisational, time management and prioritisation skills.

Knowledge, Skills and Experience (Desirable)

  • First aid at work trained.
  • Experience supporting Directors and Senior Stakeholders.
  • A worthy team player dedicated to contributing toward the outcome desired by the team.
  • High degree of emotional intelligence to effectively deal with increasingly diverse clients and teams.

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