Business Support Administrator

3 weeks ago

United Kingdom Devon Partnership NHS Trust Full time

Location: Honiton, EX14 2DE&Exmouth, EX8 4DD
Salary: £22816.00 to £24336.00
Date posted: 7th May 2024
Closing date: 21st May 2024

Our professional responsibility is to reduce the risk of infection to others as far as possible. Getting vaccinated against diseases that can be passed person-to-person in healthcare settings is part of this responsibility. The Trust will provide advice, guidance and support on vaccinations and access to vaccinations where requested.

Job Description:

We are looking for ahighly motivated and multi-skilled Business Support Administrator to join the East Devon Older Persons Mental Health (OPMH) Community team based in Honiton and/or Exmouth.

You will get job satisfaction in helping colleagues and patients efficiently and compassionately. You will be supported and trained to reach your professional best, with opportunities for continuing development, training and career progression. There's lots more to working at Devon Partnership Trust - if you would like to apply or find out more, please get in touch.

There are 1.8 full-time posts based on 37.5 hrs per week at either Haydon's Court, Honiton or St John's Court, Exmouth.

Main duties of the job

The Business Support Administrator undertakes the administration of all tasks in supporting a team of clinical staff assessing and caring for patients within the community, these tasks will include answering telephones office and reception cover, typing of all correspondence, assessment letters, appointment and clinic letters, minuting of team meetings using Microsoft word, excel spreadsheets and updating our patient record system, Carenotes, triaging work via Choose and Book. Work is usually filtered via a shared email where all admin staff pick up tasks.

There's lots more to working at Devon Partnership Trust - if you would like to apply or find out more, please get in touch.

About us

We provide mental health & learning disability services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

Our values

We not only recruit employees based on their qualifications & experience - we recruit individuals who possess and demonstrate the behaviours which underpin the core values of our organisation. These values include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health & learning disabilities. We are a Disability Confident Employer.

Job responsibilities

Please see the attachedJob Description and Person Specification which will provide further informationon this role.

Person Specification Experience
  • Excellent organisational skills
  • Ability to prioritise workload and adapt to change when required
  • Previous experience of working within an administrative or secretarial team
  • Experience of dealing with confidential and complex information
  • Previous experience of working in a Healthcare or Social Care administrative setting
  • Ability to take accurate formal and informal minutes
  • Demonstrate good numeracy and literacy skills
Qualifications
  • RSA 3 Word Processing or equivalent level of experience in practice.
  • NVQ3 in administration or equivalent level administrative knowledge and experience
  • GCSE English or equivalent
  • Evidence of continuing professional and personal development
  • ECDL (European Computer Driving Licence).
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