Customer Relations Manager

2 weeks ago


London, United Kingdom Mindshare Spain SA Full time

We’re looking for a Strategy Director to join our team and help us champion inclusive, purposeful, and effective work that adds value to our clients’ business and positively impacts our audience’s lives. As the lead strategist for Unilever Ice Cream, Volvo Cars, and Allianz Insurance, you’ll play a crucial role in setting the standard for strategic planning excellence within our agency and contribute to our Good Growth vision. We value diversity of thought and believe it’s essential to creating truly representative strategies. This role offers the opportunity to work with beloved brands and stay at the forefront of the evolving landscape of data-driven communication and digital commerce.
Lead strategic responses with the account team to ensure high-quality strategic and executional output
Ensure that the strategic approach is ‘full funnel’ and connected across consumer journey, c apturing both short and long-term outcomes
Work with teams to define a strategic approach to holistic measurement and testing
Seek opportunities to grow existing client scopes and services where relevant to drive business growth
Possessing a strong understanding of performance marketing principles alongside side brand marketing theory
25 days annual leave and your birthday day off
Ongoing internal and external training opportunities
The opportunity to attend industry conferences and awards nights
Career and personal progression
Excellent pension matching structure
Mindshare is a leading global marketing and media services network with billings in excess of £23billion worldwide. We work with some of the most famous businesses and brands in the UK – such as Unilever, Ford, KFC, Marks & Spencer and TK Maxx. The Mindshare network consists of 116 offices across 86 countries throughout the USA, Latin America, Europe, Middle East, and Asia Pacific; each dedicated to forging competitive marketing advantage for businesses and their brands.
We help our clients make better decisions by ensuring we use media in a trusted, inclusive and sustainable way. Committed to Diversity & Inclusion
To support this, we currently have 8 Employee Resource Groups available for our people to join and be a part of including, Roots, PrideM , Women in Business, Enable, Declassify, 0Borders, ADAM and Working Parents. These groups hold the agency to account for making progress and, along with our Mental Health Allies, design and lead events and initiatives that help us create a welcoming environment to all and a place where everyone can be their most confident self.
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