Head of Building Performance

2 days ago


London, United Kingdom Jones Lang LaSalle Incorporated Full time
Head of Building Performance

Remote type: On-site

Location: London, GBR

Time type: Full time

Posted on: Posted Yesterday

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.

The Head of Building Performance (HBP) is responsible for managing the high standard of building performance and operational risk and compliance across all services, including Mechanical, Electrical, Vertical transport, and public health systems. Ensuring consistent, seamless, and efficient standards are met, to allow the operations facilities team to focus on their core business.

The HBP will familiarize themselves with the Client’s sustainability strategy to actively manage energy and building performance to deliver optimized energy efficiencies and provide reporting that demonstrates compliance and achievements. The HBP is to be certified Nabers Assessor. If this accreditation is not already achieved, they will be willing to undertake it in the first 12 months of employment.

HBP will have experience in delivering engineering excellence through robust asset management frameworks such as ISO55001 and be responsible for the development of engineering policies, strategies, and implementation plans that meet the building needs and exceed occupier expectations.

The delivery of services is for maximum customer satisfaction, by fostering strong and long-lasting working relationships with stakeholders.

40 Leadenhall will be aligned with JLL’s sustainability commitments, the World Green Building Council's Net Zero Carbon Building Commitment, and the Better Building Partnership Climate Change Commitment. The HBP will actively manage energy & building performance in line with the pathway to NZC & DFP, manage supply partners to deliver optimized energy efficiencies, and provide reporting that demonstrates compliance.

Operational/Technical Responsibilities:


  • Direct and manage the Design for Performance/Sustainability Manager and the Building Performance Manager.
  • Maximize the capability of existing technology - building systems using SMART building systems, platforms, and data to ensure that Client’s assets are operated at optimum performance.
  • Assist in collating, measuring, and analyzing building data required to achieve the initial Nabers rating, liaising with the HDFP and key retained construction contractors and design engineers responsible for achieving the design rating of 5.5 stars.
  • Maintain compliance with certifications such as WELL, BREEAM, R.E.S.E.T, and others.
  • Manage risk and compliance across all areas of the building, updating and managing the JLL Riskwise platform with regular updates on identified risks.
  • Act as the lead point of contact for all internal service delivery teams and coordinate all transactional activities while developing and maintaining exceptional relationships with stakeholders.
  • Provide the Client with technical advice and guidance based on strong industry knowledge and experience.
  • Collaborate with the Head of Engineering and engineering teams at 40 Leadenhall to continuously improve technical knowledge and competencies.
  • Support in the development management and delivery of the 40 LH ESG Management Strategy and AESGP.
  • Act as a spokesperson on ESG in support of the mobilization and operations of 40 LH.
  • Support stakeholders on sustainability performance opportunities.
  • Excellent report writing and communication skills are required.

Required Knowledge:


  • Heating systems, cooling systems, HV systems, LV systems, lighting systems, power distribution systems, ventilation systems, control systems, domestic water systems, fire systems, air conditioning systems, water hygiene, building management systems, energy management systems, IoT, and SMART applications.
  • Excellent knowledge of mechanical or electrical building services.
  • Ability to produce technical reports and communicate technical subjects to non-technical customers.

Qualifications / Experience:


  • Preferably professionally registered (IEng or CEng) or working towards this.
  • Preferably HNC or Degree in Building Service Engineering or relevant engineering subject.
  • Minimum of 10 years’ experience at technical engineering management level.
  • Preferably National General Certificate in Occupational Safety and Health – accredited by NEBOSH.
  • Membership or Associate Membership of BIFM, RICS, IOSH, CIBSE, or IEMA.
  • Extensive mechanical, electrical BEMS, and SMART buildings services knowledge.

Location: On-site – London, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table

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