IT Desktop Support Officer

1 month ago


England, United Kingdom Axiom Technologies Full time

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills andExperience

  • Desired Experience:
  • Computer OS/Peripherals troubleshooting
  • Handling Different PC Operating Systems ( Windows 7/8 and 10)
  • Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
  • Basic knowledge of SOE and group policies
  • Printer support
  • Good knowledge of MS Office tools installation & troubleshooting
  • Excellent customer service and people skills
  • Field experience supporting a variety of technologies and services
  • Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
  • Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure

Personal Attributes:

  • Good knowledge of Infrastructure support.
  • Strong analytical and problem-solving capabilities
  • Well-organized and extremely detail-oriented
  • Strong customer service ethic and great communication skills, both oral and written
  • Passionate about delivering quality no matter what you are doing
  • Can work both independently and in a collaborative team-oriented environment
  • A self-starter, motivated to push the limits and think outside of the box
  • Fondness for solutions that are simple, elegant, and effective
  • Ability to work with and maintain confidential information

In-depth knowledge of:

  • Microsoft Office applications
  • PC/Laptop hardware
  • PC/Laptop peripherals, including printers

Basic knowledge of:

  • Active Directory
  • Exchange
  • Apple OS
  • SCCM

IT Qualifications

At least one of the following:

  • PC/Laptop OEM Maintenance Certification
  • CompTIA A+ Certification
  • Microsoft Certified IT Professional (MCITP) certification in the desktop area
  • Microsoft Office Specialist (MOS) Certification

Experience in a similar role

  • 2+ years of relevant experience.
  • Freshers and IT Students are also welcome but with IT backgrounds.
  • Ready to travel 12-18 Miles as per the requirement.
  • Freelancers can apply.

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.uk@axiomtechnologies.com

#J-18808-Ljbffr

  • England, United Kingdom Creative Personnel Full time

    AV VC Desktop Support Engineer - My client are growing their service / support offering and now seek a new member of the team to offer support to their clients and field service engineers. You will be presently either an AV VC Service Engineer or On Site AV VC Support Technician that is now looking for a more office based lifestyle. If you have previous...


  • England, United Kingdom Counter Terrorism Policing Full time €43,227

    National Desktop and Field Engineer – Technology Employer Counter Terrorism Policing Location East Birmingham, West Midlands Salary £43,227, which includes allowances totalling £2,841. Behind Counter Terrorism Policing (CTP) is a remarkable tech team, helping to keep the UK safe. As a National Desktop & Field Engineer, you’ll join this unique unit in...


  • England, United Kingdom Delt Shared Services Ltd Full time

    Job Description Delt is a brilliant contradiction. A dynamic and agile private sector company with a serious conscience, that’s wholly owned by the public sector. It’s somewhere you can do the right things for the right reasons while playing a real part in a growing business. In short – we help people do amazing things. We are seeking a skilled ...


  • England, United Kingdom 3i Infotech Ltd. Full time

    Position: Senior Desktop Engineer Location: London, United Kingdom Notice Period: Immediate to 30 Days Experience: 4+ Years Budget: 3500 GBP to 4000 GBP Per Month If the below job description is relevant kindly share your updated profile to with below required information to proceed further. Total Experience: Relevant Experience: Current Salary: Expected...


  • England, United Kingdom 3i Infotech Ltd. Full time

    Position: Senior Desktop EngineerLocation: London, United KingdomNotice Period: Immediate to 30 DaysExperience: 4+ YearsBudget: 3500 GBP to 4000 GBP Per MonthIf the below job description is relevant kindly share your updated profile to syed.raja@3i-infotech.com with below required information to proceed further.Total Experience:Relevant Experience:Current...


  • England, United Kingdom Context Recruitment Ltd Full time

    Desktop Support Engineer (BBBH1587) East Riding of Yorkshire, England An exciting opportunity for fast-tracked career progression has arisen with a leading IT Service Provider based in Leeds. Specialising Cloud, Connectivity, Unified Communications & Collaboration technologies and services, this industry leader has expanded rapidly through both organic...

  • IT Support Analyst

    16 hours ago


    England, United Kingdom Ashdown Group Full time €25,000

    IT Support - Newton Abbot, Devon - Full time permanent role - Reputable organisation with friendly team - Salary up to £25,000 based on experience A lovely organisation based in Devon is looking for an IT Support Analyst. This is a great opportunity for someone with previous 1st Line/IT Service Desk support experience to join a supportive team and build a...


  • South West England, United Kingdom Deerfoot IT Resources Ltd Full time

    Helpdesk Support Engineer £20k - £30k Remote - South Coast 4-day working week As a trusted partner to this remote IT support provider, we have been tasked with the recruitment of a Helpdesk Support Engineer to join their close-knit team. Our client is looking for someone with a strong knowledge of Apple products and operating systems as well as...


  • South West England, United Kingdom Deerfoot IT Resources Ltd Full time

    Senior IT Support Engineer £30k - £42k Remote - South Coast 4-day working week As a trusted partner to this remote IT support provider, we have been tasked with the recruitment of a candidate with 2nd or 3rd line experience to join their close-knit team. Our client is looking for someone with a strong knowledge of Apple products and operating systems as...


  • England, United Kingdom Counter Terrorism Policing Full time €43,227

    National Desktop and Field Engineer – Technology Employer Counter Terrorism Policing Location East Birmingham, West Midlands Salary £43,227, which includes allowances totalling £2,841. Closing date 14 Jun 2024 Behind Counter Terrorism Policing (CTP) is a remarkable tech team, helping to keep the UK safe. As a National Desktop & Field Engineer, you’ll...


  • England, United Kingdom Hays Technology Full time

    First-Line IT Support: Take ownership of customer incidents or service requests and see them through to resolution. Monitor support ticket queues, ensuring timely action in line with service level agreements (SLAs). Maintain accurate support tickets and provide daily progress updates to clients. Escalate incidents or service requests that cannot be...

  • 1st Line Support

    2 weeks ago


    England, United Kingdom Hays Full time

    You will provide first-level support by handling incoming queries and help requests from end users. You will assist via email or phone, following request fulfillment and incident management processes. You will troubleshoot technical issues related to Windows desktop OS, proprietary software, virtual desktops, mobile OS, printers, and other IT systems or...

  • Technical Support

    4 weeks ago


    England, United Kingdom T-Net British Columbia Full time

    Our client is looking for Technical Support with O365experience. Experience in project work is also ideal either leading a specific component or the ability to independently work. What you will be doing: Level 2 & 3 Support troubleshooting hardware (laptops, desktops, printers, meeting room equipment and software) Coordinate and build new device setups...


  • England, United Kingdom Constant Recruitment Ltd Full time

    1st Line Support Helpdesk Analyst Paddock Wood GBP22k - GBP26k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking to progress your career with a leading MSP? Looking for a company to invest in your Training? Ideally we are looking or...


  • South East England, United Kingdom Cognizant Full time

    Job Description Cognizant is seeking Deskside Support/Site Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps,...


  • South East England, United Kingdom Cognizant Full time

    Job Description Cognizant is seeking Deskside Support/Site Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps,...


  • England, United Kingdom H&R Talent Full time

    A Leading Firm of Solicitors primarily based at Leamington are looking for an ICT Support Administrator to join their team on a permanent basis. Working hours from 9:00am to 5:30pm (37.5 hours per week). ABOUT THE COMPANY The firm is a well-established, forward-thinking, equal opportunities firm. Established in the 1980s, they have a reputation for...


  • England, United Kingdom Baltic Apprenticeships Full time

    If you are passionate about technology and eager to learn, we want to hear from you! In this role, you'll be providing first-level support to end-users, solving hardware and software issues. Dive into the world of network infrastructure, configuring and maintaining the gears that keep everything ticking In this role, youll work towards your Level 3...

  • 3rd Line Helpdesk

    1 week ago


    England, United Kingdom Constant Recruitment Ltd Full time

    Service Delivery Engineer - 3rd Line Sittingbourne Salary: Circa £40k DOE Are you an experienced 3rd line Engineer looking to apply your skills in a dynamic, hands-on role? Looking for a diverse workday that mixes desk support, fieldwork, and innovative IT project installations? Ready to step into a role where your contribution is valued and you can...


  • England, United Kingdom Essential Employment Full time

    Technical Support Officer Contract Full Time Technical Support Officer needed in East London. The hourly rate is £18.52ph PAYE This is a temporary role The successful candidate will provide a variety of administrative support for the Resident Safety Team: managing diaries, drafting letters and responding to enquiries, monitoring compliance, writing...