Sales and Support Coordinator

2 weeks ago


Reigate amp Banstead Surrey, United Kingdom Engineering Recruitment PDQ Full time

Technical Sales Support Co-ordinator

We are seeking an experienced and diligent individual with a good track record of working in the scientific or engineering industries.

You will be working in a small, dynamic team, so it is important that you are flexible and self-motivated. Screening and logging customer enquiries including phone calls and emails

* Answering after-sales support cases, or escalating to the correct member of staff

* Generating repair/service quotations

* Ensuring service orders are checked and released by the Sales Team / Production within agreed timeframe

* Providing administrative support to the Sales Team when required

Experience in after sales support for technical or scientific products

* Proficiency with CRM software and Microsoft Office

* Excellent written and verbal communication skills, as well as customer service skills

* The role will suit a person with several years of experience of after sales support for international markets.

* Minimum of college education to having an associate or bachelor’s degree

* Minimum 3+ years’ work experience in technical/scientific products industry

* Office-based

*



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