Retail Shops Manager

2 weeks ago


Watford Hertfordshire, United Kingdom I 2021 Atria Watford Shopping Centre Full time

You’re a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies. Your responsibilities will include all aspects of store management, including: execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations. It is all these activities together that will drive sales to maximize profit goals for your store, and lead you and your team to success.
Demonstrated leadership ability with at least 2 years of experience in a customer-facing sales setting
Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
Flexible availability – including nights, weekends, and holidays

Coaching and motivating your team to inspire top performance and an exceptional customer experience
Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations
Execute plans to drive key performance indicators to maximize profitability
Enhance brand loyalty by empowering team to create a natural and personable experience for customers
Act as a partner between customers, sales associates, store leadership and corporate business partners



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