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Business Process Manager
2 months ago
Business Process Manager Lean Sigma
As supplier of key UK infrastructure requires a Business Process Manager Manager to work out of there central London office. This company is key to the UK’s trade with the world, as such they are a key asset of the UK private sector.
Continuous Improvement Manager is responsible for working across the business to simplify and standardise end-to-end business processes and improve business outcomes.
Collaborating with business-wide stakeholders they will play a pivotal role in leading end to end process improvement projects, ensuring opportunities are quantified to support prioritisation and processes are redesigned to enhance productivity and drive value for its customers.
Working closely with the Head of Business Process Improvement to:
Working closely with the Head of Business Process Improvement to:
- Lead end-to-end process improvement projects, deploying a CI structured approach
- Define and agree the approach, scope and deliverables of each review working closely with the relevant Business Process Owner/s and leadership team members.
- Plan and manage project activities to time and budget, liaising with internal/ external stakeholders as necessary.
- Design and lead engaging cross functional workshops as required.
- Map and evaluate existing business processes, identifying key pain points and issues, measuring process performance through data analysis and quantifying improvement opportunities to support business prioritisation.
- Re/Design end-to-end processes and define requirements to deliver the desired business outcome.
- Analyse costs and benefits of proposed changes to the business process to determine their overall impact on the organisation.
- Engage with stakeholders to ensure that they are kept up to date and that they are bought into the change process, working closely with the Change Manager.
- Guide and manage the work of Business Process Analysts assigned to improvement reviews.
Design, implement and monitor process performance goals and measures, supporting Business Process Owners to track benefits realisation.
- Prepare and deliver progress and management reporting as required.
Partner with the IT and functional teams to identify automation candidates.
Work with other Business Process Specialists ensuring cross functional process issues are understood collectively.
Support other business improvement projects, not lead by BPI, by providing CI expertise and guidance when needed
Essential
Qualifications and key skills:
- Graduate degree, or equivalent professional certification.
- Lean Six Sigma Green Belt or similar.
- Good understanding of project delivery methodologies (e.g. Prince, Agile & Scrum).
Experience:
- Excellent stakeholder management skills and experience of effectively engaging to drive change.
- Substantial practical business experience with proven background in delivering value through process standardisation and optimisation.
- Excellent analytical and conceptual thinking skills.
- Ability to assess process performance and promote data-led decision making.
- Experience of deriving business case for change and effective tracking of benefits demonstrating value to the business.
- Experience in leading and facilitating multi-disciplinary workshops
This is a wonderful opportunity to join a company of vial importance to the UK economy in a highly visible position.
The basic salary is up to £70k with an excellent benefits package including
