Neighbourhood Response Officer

4 weeks ago


Leatherhead Surrey, United Kingdom Reed Full time

Neighbourhood Response Officer

  • Hourly Rate: £18.84 PAYE
  • Location: Leatherhead
  • Job Type: Temporary, Immediate Start

We are seeking a confident and customer-focused individual to join our dynamic team as a Neighbourhood Response Officer. This role is central to providing a frontline service that ensures our estates are desirable places to live. You will be working in a rewarding environment, supporting vulnerable customers, and preventing anti-social behaviour.

Day-to-day of the role:
  • Collaborate with other teams, external agencies, and residents to maintain clean and safe neighbourhoods.
  • Identify areas for improvement and investigate breaches of tenancy.
  • Develop and deliver neighbourhood plans and local offers.
  • Work with local resident groups to develop community facilities, activities, and events.
  • Provide support and solutions to prevent and address anti-social behaviour.
Required Skills & Qualifications:
  • Confident and resilient individual with a positive mindset.
  • Sound experience in customer service and community engagement.
  • Ability to develop effective working relationships both internally and with external agencies.
  • Experience working to plans and targets.
  • Proactive and creative in problem-solving.
  • Good judgement and ability to work independently.
  • Must have use of own vehicle for work purposes.
Benefits:
  • Competitive hourly rate.
  • Supportive and dynamic work environment.
  • Opportunities for professional development.
  • Commitment to equality, diversity, and work-life balance.
  • Flexible working options to support your lifestyle.

To apply for the Neighbourhood Response Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

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