People Operations Manager

3 weeks ago


Cheshire East Cheshire, United Kingdom Maru Search & Consultancy, a CRG Company Full time €45,000 - €55,000

Hybrid - 2 days per week in office Salary: £45K - £55K

On behalf of our client, a leading life and health insurer, we are seeking an experienced People Operations Manager. The role will have day-to-day responsibility for leading the UK People Operations team (4 x People Administrators) ensuring they deliver an intuitive and seamless service to employees that gives them a great experience.

To lead and support the People Operations team on a day-to-day basis ensuring tickets raised are dealt with professional and efficiently, workload is balanced, optimum performance is maintained, and processes are seamless.
Supporting the People Operations team with transactional HR admin and acting as a conduit between them and Talent Acquisition/Payroll/Staff Claims when it comes to systems/processes.
Responding to complex HR queries which have been escalated to you and liaising with the HR Advisors/HRBPs when appropriate.
Analysing people data to drive data driven decision making that offers valuable insights into the People Operations team e.g. producing the monthly People Operations dashboard.
Extensive HR administration/HR shared service model experience.
Experience of people management.
Knowledge and understanding of HR systems (Success Factors would beneficial).
Experience of HR process improvement and implementing digital solutions.
Strong data analytical skills with an attention to detail.



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