Customer Service Administrator

2 weeks ago


Milton Keynes Buckinghamshire, United Kingdom Taskmaster Full time

Customer Service Administrator

Taskmaster are currently recruiting for a Customer Service Administrator for our client based in Milton Keynes.

Duties:

  • De-briefing of drivers and taking part in ad hoc meetings.
  • Process and manage customer service request logs.
  • Investigate service failures and action.
  • Update and upload photos taken by drivers on the system.
  • Liaise with Workshop, driver, and Operations regarding all defects.
  • Process and manage reports (will be fully trained on this).
  • Manage Hazard & Near miss reports to successful resolution.
  • Action query requests.
  • Tachograph download from vehicle(s) (will be trained).
  • Check drivers documentation.
  • Collate documentation for audit.
  • Vehicle defect reporting.
  • Workshop meeting.
  • PPE management.
  • Investigate and reduce vehicle misuse.
  • Contribute to improving Operational budget costs.
  • Deputise for Senior Traffic Dispatcher when required.

Pay Rate: £28,000PA

Hours: 08.30 – 17.30 Monday to Friday (1 hour unpaid lunch)

Please apply for details.

Taskmaster Resources LTD is acting as an Employment Business in relation to this vacancy

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