FMCG National Account Manager

3 weeks ago

United Kingdom Strive Supply Chain LLP Full time

Many thanks for your application. Once received I will review & reply as soon as possible.

UK Wide - National Role

Our client is a leading 3PL in the UK and we are delighted to assist them in their search for a FMCG National Account Manager, with a Food Distribution or Food Manufacturing background.

What you will be doing

As FMCG National Account Manager, you will play a critical role in the customer experience, working to expand and retain the company’s largest and most strategic business relationships and work across business lines within your assigned accounts and cross functionally within the company.

In this role, you will build relationships with clients at senior and executive level, developing a global vision of partnership, including at European level.

You will:

  • Develop Continuous Improvement Roadmaps (CIR) and Strategic Growth Plans for your assigned accounts in partnership with the Sales Managers.
  • Identify and pursue new business opportunities and products not under contract with your assigned accounts
  • Increase customer retention and profitability by identifying opportunities to reduce waste, seamlessly on-board new business, manage compliance to Key Performance Indicators that allow the right to grow with your assigned accounts
  • Follow the appropriate methodologies for selling and account management strategy
  • Focus on customer retention and satisfaction across all facilities and lines of business
  • Conduct regular business reviews with assigned accounts and provide volume forecasts to operations business partners
  • Act as single point of contact for your assigned accounts at senior level, working together on global solutions, and resolve any issue escalated to you.

The ideal FMCG National Account Manager Candidate:

  • Proven track record of Account Management in the Food industry
  • Able to demonstrate your ability to build strong ties and support the vision of key accounts
  • A respected industry leader with strong market credibility gained through integrity when interacting with key stakeholders
  • Have experience with a regimented Continuous Improvement Structure
  • Demonstrate experience in contract negotiation, navigating complex organizations, and being successful in meeting sales or equivalent goals
  • 5 years account management, business development, or sales-related field in Logistics/Supply chain
  • A good level of computer skills including Microsoft Office Suite

This is a fantastic opportunity – we look forward to your application.

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