Customer Support Specialist

3 weeks ago


Cambridge Cambridgeshire, United Kingdom Candidate Source Full time
A growing payments company has immediate start opportunities for a number of Customer Support Specialists in Cambridge.
Contracts run until 20th December 2024, with the potential to be extended/become permanent. You will receive £84 per day (£12 per hour).

As Customer Support Specialist you will:

  • Be the first line of support dealing with client queries
  • Respond to emails
  • Collect Data to verify ID
Were looking for a Customer Support Specialist with:

  • Experience working in Customer Service/Customer Support
  • Ability to show initiative and work independently
  • Case Management Acumen ability to track progress
  • Attention to detail
  • Be polite under pressure
  • The ability to communicate clearly and effectively
Nice to have:

  • Payments / Fintech experience
  • Proficient in Excel
This is a full-time role, office-based, 5 days per week in Cambridge.
To apply for this role as Customer Support Specialist, please click apply online and upload an updated copy of your CV.
Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

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