Reception Assistant

1 month ago


United Kingdom Ritz Recruitment Full time

Duration: Perm – 35 hours a week
Staff activities all year round, ample holiday time, a diverse and enjoyable work environment, training opportunities, great pension scheme, bank holidays off and closure for Christmas, and much more
To excel in the role of Residence Receptionist, you should possess a cheerful and welcoming personality along with a hands-on proactive attitude.
Provide a first class reception service including but not limited to responding to face to face inquiries, providing a meet and greet service for contractors, couriers and delivery drivers,visitors and guests.

Maintaining professional etiquette in person and in writing, forwarding or escalating when required.
Support the financial processes at the hall placing orders, processing invoices, closing purchase
orders, monitoring arrears and delivering student debt letters etc.
Provide information on accommodation at the hall and signpost residents as appropriate to other
Exporting data from the Housing Management System (Kinetics) to gather and assist in the delivery
Co-ordinate business activity with colleagues from other teams within Accommodation Services and assist with the completion of their objectives according to their deadlines.
Occasionally contribute to the Accommodation Services web pages and monitor social media if needed.
5 GCSE passes (including Maths & English) or equivalent.
~ Knowledge of accommodation management software
~ Strong knowledge using Excel, Word and other MS packages
~ Experience of dealing with financial / procurement procedures (Desirable but not essential)
~ Communicates effectively orally, in writing and/or using visual media

The suitable post holder will be expected to work flexible shifts and to work some weekend weekends between July – September each year – due to the nature of the job.



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