Service Reception Manager

3 weeks ago


United Kingdom Pembrook Resourcing Full time

Service Reception Manager

Pembrook Resourcing are currently recruiting on behalf of their client a service reception manager, this role would be an excellent move for a service advisor looking for progression in their career

The Role -

  • Responsible for managing the Service front of house area

  • Create outstanding customer confidence in the service offered by our client by ensuring a professional performance and exceptional commitment to customer care

  • To maximise service sales and profitability by selling core, value added and incremental products and services

  • Manage a team of service advisors and delivery driver.

Responsibilities -

Meet or exceed the monthly budget for hours sold and profitability

To oversee and manage the service reception on a day-to-day basis, assisting and advising the other advisors with the more challenging decisions & testing opportunities.

Ensure that Work In Progress is under control and that processes are adhered too, review all open jobs and report any work in progress problems to Aftersales Manager

To drive the reception team to reach their retail invoicing targets.

To monitor cash accounts / till reports and to report issues to the Aftersales Manager

Monitor and book required training days in line with budget

Design and implement Service Advisor rotas including Saturdays, taking into consideration training and holiday days, also peak work load periods of the year

Working as a Service Advisor alongside the team with the additional Managerial duties.

The individual –

  • Excellent communicator both written and verbal
  • Creative and forward thinking.
  • Have excellent people management and development skills
  • Be passionate about customer service

IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE We wish you the best of luck



  • United Kingdom Pembrook Resourcing Full time

    Service Reception Manager Pembrook Resourcing are currently recruiting on behalf of their client a service reception manager, this role would be an excellent move for a service advisor looking for progression in their career! Responsible for managing the Service front of house area Create outstanding customer confidence in the service offered by our...


  • United Kingdom First Response Group Full time

    Job Title: Reception Services Assistant Location: Wembley Stadium Salary: £16.00 per hour Job Type: Full time - 9am - 5pm / 8am - 4pm Imagine stepping into the iconic Wembley National Stadium, where every interaction is a world-class experience. This is our mission - to provide an inspirational reception and support service that leaves a lasting...


  • United Kingdom Reigate & Banstead Council Of Voluntary Service Full time

    This key role helps ensure the smooth running and organisation of the bureau. The receptionist is often the first point of contact for our clients.. Main duties and responsibilities include: greeting clients and other visitors monitoring the CCTV of the waiting room from the main office operating the reception area, liaising between clients and advisers...


  • United Kingdom Ritz Recruitment Full time

    Temporary Customer Service Assistant/Reception – Cambridge, CB1£12.00ph – Full time – Monday to Friday – Occasional weekends required Ritz Recruitment have an exciting new opportunity for a temporary Customer Service Assistant/Reception to work with our successful accommodation client based in Cambridge. They thrive to provide amazing experiences...

  • Reception Supervisor

    2 weeks ago


    United Kingdom Maison Estelle Full time

    Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa- Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids’ club for the little ones and a workspace. As the countryside companion to Maison Estelle, the manor...

  • Reception Team Leader

    2 weeks ago


    United Kingdom APCOA PARKING UK Full time

    The Role Reception Team Leader – Leeds Bradford Airport - £11.84 per hour (Fixed Term until 31st October 2024) PLEASE NOTE A FULL UK DRIVING LICENSE IS ESSENTIAL FOR THIS ROLE. Are you well-organised? Do you have strong leadership skills? Are you a customer-focused person? If you answered yes, then keep reading! An exciting opportunity has arisen for...


  • United Kingdom N.E. Recruitment Full time

    Reception Manager, required to strengthen the front of house team at a prestigious hotel, located in Kent. As Reception Manager, candidates require experience as a hotel Reception Manager, Deputy or Supervisor / Shift Leader, with experience of bedroom reservations. You will be supervising a team within the reception department in a hands-on role, which...


  • United Kingdom Fundamental Hospitality Full time

    Fundamental Hospitality is looking to hire an experienced Reception Manager for our new venue in London - Knightsbridge. Fluency in English + one European language is mandatory Established in 2011, Fundamental Hospitality is a UAE born company that unifies the regions leading lifestyle concepts. As an international ecosystem of hospitality brands, the...


  • United Kingdom CBSbutler Full time

    Our client, a leading specialty insurer in the heart of London City is seeking an Office Services Manager to join their team. You will be responsible for delivering office services and facilities and providing excellent customer service to staff, suppliers and visitors. You will have overall responsibility for office management, reception, catering and...


  • United Kingdom CBSbutler Full time

    Our client, a leading specialty insurer in the heart of London City is seeking an Office Services Manager to join their team. You will be responsible for delivering office services and facilities and providing excellent customer service to staff, suppliers and visitors. You will have overall responsibility for office management, reception, catering and...

  • Reception Manager

    23 hours ago


    United Kingdom Fundamental Hospitality Full time

    Fundamental Hospitality is looking to hire an experienced Reception Manager for our new venue in London - Knightsbridge. Requirements: - Previous experience in a similar role (similar venue, high volume)- Fluency in English + one European language is mandatory Who are we? Established in 2011, Fundamental Hospitality is a UAE born company that unifies the...


  • United Kingdom Anderson Recruitment Ltd Full time

    Our award-winning client based in Brockworth, Gloucester is currently recruiting for a Receptionist & Office Administrator to join their team. The successful candidate will be joining a dynamic and forward-thinking company with over 20 years experience in their market. The purpose of the role is to offer administrative support to the office management and...


  • United Kingdom CBSbutler Full time

    Our client, a leading specialty insurer in the heart of London City is seeking an Office Services Manager to join their team. You will be responsible for delivering office services and facilities and providing excellent customer service to staff, suppliers and visitors. You will have overall responsibility for office management, reception, catering and...


  • United Kingdom CBSbutler Full time

    Our client, a leading specialty insurer in the heart of London City is seeking an Office Services Manager to join their team. You will be responsible for delivering office services and facilities and providing excellent customer service to staff, suppliers and visitors. You will have overall responsibility for office management, reception, catering and...


  • United Kingdom Thwaites Full time

    We’re looking for someone who can bring together a diverse team. As Guest Services Manager you will be the public face of our hotel – You will need to be adaptable and approachable. Leading a team that operates across multiple departments including Reception, F&B and Spa Reception creating a vibrant, friendly environment and ensuring thousands of...


  • United Kingdom Workingmums Full time

    My client, one of the UK's leading fleet management companies, is looking for an Administrator to join their Account Management department based in Hampton (Middlesex). To ensure the administration tasks of the account management function are completed accurately and within agreed timescales. Ensuring all activities are undertaken in accordance with work...


  • United Kingdom Spire Healthcare Full time

    Bank Hospital Administrator | Admin/Reception | Rewarding Healthcare Environment | weekly pay | Flexible working We have an exciting opportunity for an experienced Administrator to join our Staffing Bank. This role will support our admin teams across Reception, General Admin, Bookings and Medical Records located in our Bristol Hospital. At Spire Bristol...


  • United Kingdom Focus Hotels Management Limited Full time

    Who are we  Oxford Witney Hotel in Oxford is a Stylish & Modern Hotel with just a short walk from the historic centre of the town, the hotel offers great accommodation at great value, with close proximity to Oxford, Burford, and the Cotswolds making it the ideal base for travelling throughout Oxfordshire, while our elegant en-suite bedrooms are perfect for...


  • United Kingdom Nuffield Health Brentwood Full time €24,000

    Administrator Warwickshire Hospital | Administration | Permanent Contract | Part Time Up to £24,000.00 per annum depending on experience 32 hours per week. Shift Information -A vailability required for various shifts between 8.00am-6.00pm Monday - Friday . Are you a confident and customer-focused administrator, who’s passionate about great...

  • Service Manager

    1 week ago


    United Kingdom Service Care Solutions Full time

    Service Manager - Adults Social Work Service Care Solutions are looking for an experienced and motivated Service Manager to work within London Borough of Haringey's new re-designed service in Adult Social Care. As the Service Manager, you will manage a team including Social Workers, Social Work Officers, and Community Care Officers. Your core responsibility...