Pensions Client Service Coordinator

3 weeks ago


Reigate Surrey, United Kingdom Willis Towers Watson Full time

The Technology Client Services Team, based in Reigate and Manila is responsible for managing the software licenses and invoicing of our software products during the sales and renewals cycles. This includes the provision of issuing the correct licences to the client as well as processing the financial requirements and invoicing the client. Analysis and interpretation of licencing requirements
Assist clients on queries relating to software licensing, billing and contract renewals
Processing new sales and trials in accordance with the clients Software License Agreement including dispatch of software licences andprocessing of invoices
Assist with client queries with the Senior Coordinator
Excellent attention to detail with the ability to accurately review the quality of own output.
Excellent customer service skills with experience of dealing with corporate clients and individuals at all levels
Experience in interpreting legal contracts
Experience understanding and working with financials and invoices Flexible with a ‘can do’ attitude with the determination to solve problems and seek solutions
Preferred IT skills with an aptitude for easily learning new IT systems and computer skills.
We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organization. We embrace all types of diversity.
(ICT_TECH CB_2024_06R)
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