Global SDR Manager

4 weeks ago

Birmingham, United Kingdom Joblogic Service Management Software Full time

Global Sales Development Manager Apply fast, check the full description by scrolling below to find out the full requirements for this role. About Joblogic: Established in 1998, We’re the UK market leading field Management software provider with offices in the UK, Pakistan and Vietnam. We are currently enjoying significant growth fuelled by a fast-moving, dynamic, and ambitious team which we are looking to expand further. Joblogic is a B2B SaaS CRM provider targeting building management/maintenance businesses (e.g. FM, HVACR, Plumbing & Heating, Electrical Contracting & Maintenance services) across the world, focusing heavily on the UK. Our product delivers world-class software to aid in streamlining operations, increasing profitability, ensuring compliance and achieving rapid growth for all field service businesses. About the Role: We’re looking for an experienced candidate to manage and grow the team of SDRs overseas, and to establish, grow and manage a team of Enterprise SDRs in the UK They will be responsible for full running of the team including hiring, coaching, SDR ops including reporting, setting up KPIs and building efficiency around the tech stack that would demonstrate the most suitable. You’ll also manage external partners such as call centres, meaning you’ll own the entire outreach lead generation/demand function. The Sales Development Manager plays a pivotal role in leading and evolving a young, dynamic department focused on generating interest and booking online demos of the Joblogic software with our sales team. This position is instrumental in driving the business growth and success by leveraging years of experience in sales, lead generation, and team management. It's a young, immature department that needs to be shaped, so a massive opportunity for the right candidate to make their dent and secure a successful career in a market-leading organisation within the SaaS industry. Alongside inbound lead generation, you will play a pivotal role in driving the growth of our customer base and contributing towards our annual targets. Your primary responsibility will be to generate qualified sales opportunities by initiating contact with potential customers, understanding their needs, and scheduling software demonstrations. This position requires strong communication skills, as well as a proactive and self-driven approach and excellent time/task management. You’ll have a proven experience in all the key areas needed for this role, and you’ll be operationally skilled and focused on the best strategy. Job Responsibilities/ Key Responsibilities:

  • Lead and mentor a team of Sales Development Representatives (SDRs) located overseas and establish a new UK enterprise SDR team.
  • Equipped to adeptly handle inbound inquiries and responses as a team, ensuring timely and efficient communication.
  • Providing guidance and support to ensure alignment with sales objectives and targets.
  • Conduct comprehensive onboarding, regular coaching sessions, and ongoing performance evaluations for SDRs. Offer actionable feedback to enhance their outreach and qualification skills continually.
  • Develop and implement strategies to generate interest in our products/services.
  • Drive efforts to book online demonstrations with potential clients.
  • Build and maintain strong relationships with prospects, establishing rapport and trust through personalized communication and follow-up.
  • Qualify leads based on predefined criteria, ensuring alignment with target customer profiles and potential for business growth.
  • Reporting to Marketing Director and collaborate closely with Sales and marketing teams to develop targeted outreach campaigns and strategies aimed at maximizing the results
  • Demonstrate advanced proficiency in CRM software (preferably HubSpot), as well as Outreach/Salesloft, and various lead generation platforms such as Apollo, ZoomInfo, or Cognism.
  • AI & Innovation Trends: It's essential to stay updated on AI advancements and emerging technologies to keep our department innovative and adaptable to market changes
  • It's a target-based role, you’ll be able to shape the direction of the department to deliver the best results.
  • You'll be measured based on the number of SQLs (demos attended) generated by the SDR team per month.
  • Utilize performance data analysis to identify improvement opportunities, streamline sales processes, and make strategic decisions.
  • Leverage data analytics to drive strategic initiatives, ensure informed decision-making, and monitor team performance metrics effectively.
  • Possess experienced and skilled prospecting capabilities across diverse outreach channels.
  • Capable of effectively managing inbound inquiries and responses.
Essential Experience and Skills
  • Minimum of 3+ years of managing teams (current /most recent role) of proven prospecting/lead generation experience - on calls, via email, on LinkedIn and other relevant platforms.
  • Ability to build strong relationships with prospective customers and follow up in a consistent manner; to coach your team to do this also.
  • Target driven nature, extreme focus on KPIs
  • Able to work effectively under pressure and remain positive
  • Excellent communication (Verbal and Written) Skills - Native.
  • Excellent interpersonal skills.
  • Be able to prioritise work based on business goals
Nice to have:
  • Experience in Multiple CRM tools and useful SDR/Sales tools
  • Previous experience in leading an SDR, BDM marketing or outbound sales / lead generation / telemarketing role
  • Interest / knowledge of IT, ERP, Software Implementation
  • General knowledge of the Trades Industry, such as Heating, Plumbing, Electrical, HVAC, Security etc.
  • Experience in building teams from scratch
What we Offer:
  • A total compensation
  • 25 days Holiday plus bank holidays
  • Death in service Insurance
  • Hybrid working (x2 days from head office based in Central Birmingham)
  • Generous commission (based on the performance of the team)

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    4 weeks ago

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    Global Sales Development Manager Apply fast, check the full description by scrolling below to find out the full requirements for this role.About Joblogic:Established in 1998, We’re the UK market leading field Management software provider with offices in the UK, Pakistan and Vietnam. We are currently enjoying significant growth fuelled by a fast-moving,...

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