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Administrator/Operator (Permanent)

3 months ago

North Yorkshire, United Kingdom HAYS Full time

Bi-weekly shift rotation-Week 1 - 7.This involves ensuring that all vehicles carrying waste or recyclables are weighed as they both enter & exit the facility and accurately recording this information. This is a systems-based role, and we are looking for someone who is experienced in using Microsoft Excel
Undertake the operation of the weighbridge and accompanying general administrative duties including recording weights & waste type by vehicle, whilst ensuring completion of the appropriate documentation in line with Environmental Regulations, as and when required. Efficiently input data onto the weighbridge from vehicles collecting/delivering to the site. To respond to public, trade and other queries directly and by telephone in a pleasant and efficient manner – dealing courteously with complaints and enquiries. Maintain the best operational relationship between the public, other customers and client representatives, ensuring Waste Acceptance Criteria is adhered to at all times. Ensure acceptance of waste complies with Duty of Care and Special Waste Regulations where appropriate. To undertake routine computer and weighbridge alterations or adjustments where possible
Understanding risk assessments / safe systems of work and working in accordance with them. Experience of dealing with customer complaints and escalating appropriately. Able to work effectively alone or as part of a team