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Complaints Advisor

3 months ago

Lancaster Lancashire, United Kingdom Marston Holdings Full time

In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery.

The group currently has revenue of £326m, employs over 5,000 staff and has a network of 1,000 self-employed enforcement agents. Delivering a proactive approach to employee relations cases, such as disciplinary, grievance, performance and absence management.
• Collaboratively working with the wider HR team to raise the profile of the employee relations function, and deliver meaningful outcomes which reduce litigation risk.
• Support the development of ER projects, to develop best practice and drive improvements in people management.

Hybrid Working - You must be located within commuting distance of our Helmshore site (BB4 4NF)
• 26 days holiday plus bank holidays
• Health cash plan
• Pension scheme
• Staff benefits designed to suit your lifestyle - from discounts on retail shopping, travel and socialising to health & wellbeing.

We are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic.

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