Part-time Customer Services Advisor
3 weeks ago
A newtemporarycover opportunity has arisen for a Part Time Customer Service Advisornear Birmingham City Centre with easy public transport links.You will be working for an organisation that manages public transport travel across the West Midlands region. This is an ongoing temporary position.
You will be working 15hours per week, working 8:00 am to 11:00 am Monday to Friday. You will also be required to cover every other Saturday, you will receive a day off in the week as lieu when working a Saturday.
As thePart Time Customer Service Advisor, you will be:
Takingincoming calls from the public relating to transport enquiries
Booking transport for the general public
Providing first line support for technical queries
Making outbound calls to customers who are in arrears on their accounts
Providing general administrative support
As the Part Time Customer Service Advisor, you will have:
Previously worked in a customer service position
Superb communication skills
Experience ininputting with speed and accuracy
Call handling experience
You may have experience with the following: Call Handler, Contact Centre Advisor, Query Handler, Team Assistant, Administrator, Customer Service Administrator, Booking Administrator, and Reservations or any other similar position
As the Part Time Customer Service Advisor,you will receive an hourly pay rate of £11.44 per hour.
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