Service Delivery Coordinator

2 weeks ago


Tonbridge Kent, United Kingdom Allied Healthcare Full time

Lift Service Manager
Are You a Lift Service Manager looking for a new opportunity in the industry?
We are a well-known and established Lift Service, Installation and Repair company based in London. Due to our ever-growing lift service portfolio, we are looking for a Lift Service Manager in the London area.

Company car or car allowance
Private contributory pension scheme
Paid annual leave entitlement of 25 days during a complete holiday year.
Company sick pay, following the probation period.
Responsibilities of a Lift Service Manager:

Carry out regular site monitoring.
Supervise a team of Engineers, providing guidance, training, and support to ensure high-quality service delivery.
Manage absence, performance, and appraisals for the team.
Maintain relationships with customers, addressing any queries and complaints.
Coordinate repair projects from inception to completion, including scheduling, resource allocation, and quality assurance.
Conduct risk assessments and method statements
Carry out regular site monitoring.
Maintain credit control logs and CRM
NVQ Level 3 qualified in Lift Engineering
~ Management experience – Essential
~



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