Butler

3 weeks ago


Hounslow Greater London, United Kingdom Restaurant Associates Full time

We're currently recruiting a dedicated Butler to help ensure the smooth running of the operations in Restaurant Associates on a full time basis, contracted to 40 hours per week.
As a Butler, you will use your skills to maintain a high standard of quality work. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Exclusive travel discounts with TUI, Expedia, Booking.Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
Regular emails filled with the best discounts and savings available
Receive cash rewards every time you spend and use them on a wide range of brands
You can share all discounts and offers with your friends and families
Contributory pension scheme
Could you bring your spark to Restaurant Associates? To assist VIP guests in-lounge by co-ordinating with other VIP staff and departments to ensure guest satisfaction through the management and implementation of each guests' requirements.
To learn and recognise our room service standards, as well as know our menu offering and seeking further understanding of our menu availability and product selection by communicating with our kitchen staff.
Update the Suite software with guest preferences, likes and dislikes within the guest profile section.
Perform software operations including check-ins, check-outs, updating profiles, lounge reservations and requests using Suite software.
To record transactions, as well as order items using the Point of Sale software or manually.
Help monitor the stock inventory and to follow up on pending issues with tracking system and store requisition forms.
Ensuring guests are fully satisfied with each food course and/or beverage(s).
Takes notes of all the information, updates and instruction and giving proper handover before signing off from the shift.
Understands and strictly adheres to the Rules & Regulations of the Company and the Heathrow policy on Fire, Hygiene, Health and Safety and Covid-19 safety.
To attend and contribute to all meetings, Departmental and Suite training as scheduled and other related activities
COSHH, uniforms & PPE, Manual handling, Fire procedures.
Achieve the relevant cleaning quality & productivity targets.
To actively participate in any team meetings & training as required by sharing your knowledge & experience with other team members.
Have previous relevant experience
Restaurant Associates provides brilliant hospitality through our food, drink and services. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength#


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