Commercial Services
2 months ago
Infrastructure Services Director – Energy Sector Location: Oxfordshire – relocation available – hybrid working ( 75% on site remainder of the time at sites, clients or from home)
Salary: £85-115,000 + bonus + car allowance + corporate benefits
Our Client is a market leading environmental organisation. Their energy division is seeking an exceptional individual to lead one of their divisions £10m turnover (from a commercial and financial ) position.
As a leading force in the Divisional Senior Leadership Team (SLT) you will be responsible for the overall leadership, strategic direction, and operational performance of the Forecourt business unit. This role involves driving growth, ensuring profitability, and aligning the business unit’s objectives with the company's overall strategic goals. Success will be assessed and measured on group, business unit & divisional financial performance (revenue & EBITDA), customer & stakeholder feedback, and the successful execution of the division’s targets.
Develop and implement operational strategies aligned with the business unit’s overall objectives
Ensure compliance with health and safety regulations and company policies
Develop and manage the business unit’s budget
Ensure financial targets are met and drive initiatives to improve profitability
Monitor financial performance and make data-driven decisions
Establish key performance indicators (KPIs) to track and evaluate operational performance
Analyse data and metrics to identify trends, issues, and opportunities for improvement
Ensure compliance with industry regulations, company policies, and legal requirements
Communicate effectively with all stakeholders & provide regular updates on business performance
Maintain high levels of customer satisfaction through excellent service and problem resolution, this could be by developing a customer experience flow to include a contact centre to manage the job flows.
Handle customer inquiries, complaints, and issues promptly and professionally
Commercial and operational experience gained within a fast based , facilities management, fuel, energy, forecourts or environmental organisation.
Extensive contract management experience delivering for customers under strict SLA regimes
Extensive commercial experience in a B2B contract driven environment
Proven ability to balance commercial opportunity with operational capability while maximising profitability
Proven experience in a senior leadership role, with a strong understanding of operations management principles and practices
Strong leadership and team management abilities, with a track record of successfully leading, inspiring & motivating teams to achieve goals and objectives
A high degree of reliability and integrity with an open mindset, to enable management of demands arising through organisational growth and embrace change and challenge
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