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Head of Network

4 months ago


Hemel Hempstead Hertfordshire, United Kingdom Haven Full time

Hemel Hempstead (Hybrid – 50% Office / 50% Remote)
Salary: Competitive with Annual Bonus and Benefits

Join Haven, one of the UK's leading providers of holiday experiences, as our Infrastructure Manager. In this pivotal role, you will oversee our park data centres, ensuring the smooth operation and transformative growth of our infrastructure capabilities. Based in Hemel Hempstead with hybrid working arrangements, this role offers the perfect blend of operational management and strategic innovation.

Manage both internal and external resources to drive service stability and transformation activities.
- Collaborate with Group IT and Digital Security to align technology strategies and improve system - performance.
- Ensure robust disaster recovery and data security practices are in place to safeguard our operations.
- Liaise with stakeholders across all brands to ensure consistent performance and meet KPIs.
- Govern third-party service delivery, ensuring compliance and operational excellence.
- Handle budget management responsibilities, focusing on cost-saving measures and financial forecasting.
- Demonstrable expertise in managing IT infrastructure for large-scale operations.
- Extensive knowledge of modern cloud technologies (Azure/AWS) and enterprise hardware solutions.
- Strong financial acumen, capable of managing budgets and achieving savings.
- Relevant certifications (Microsoft, AWS, VMware, Cisco) are highly desirable.
- Effective communication skills, capable of engaging with technical teams and senior stakeholders.
Ability to drive projects to completion and meet key performance indicators.

Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
- Enhanced family friendly policies and pay (eligibility criteria applied)

We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.

If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can.