Reception / Facilities Admin

4 weeks ago


United Kingdom Vet-AI Full time

We are Vet-AI, and we are delivering the pet care of the future. Our flagship app, Joii Pet Care was created to make pet care affordable and accessible for all pet owners. Through Joii, pet mums and dads can video call a vet 24/7, use an intelligent pet symptom checker (think NHS 111 but for pets), or seek preventative care through nurse clinics. 1) To make pet care affordable and accessible for everyone.
2) To improve the lives and well-being of everyone working within the veterinary industry.

Quite simply, we want vet care to be available to everyone, and to ensure the people who are delivering it with us are as happy as they can be. Championing what’s right for pets and standing confidently behind our purpose. We do not constrain ourselves to the expectations of traditional pet care; We bring energy and pro-activity to everything we do. we don’t leave anyone to face problems alone when we can help.
The Digital First Administrator will support our veterinary team to ensure practice operations run smoothly on a day-to-day basis. At times you may work on projects that span multiple clinical departments, including the telemedicine & clinical research functions. 

The ideal candidate will have a flexible approach to work, be confident in communicating clearly, have a professional, friendly and caring approach along with a positive "can do" attitude. Reception and front-of-house duties 
Leading communication regarding site facility management & maintenance - utilities, landlord, maintenance of equipment & building
Administration of documentation and record keeping. Updating policy as required
Managing Digital First company correspondence, including phone calls, emails, letters and packages
Rota & scheduling support, software system maintenance
Practice plan administration & management 
Microsoft, Google Suite) 



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