Administrator and HR Assistant

4 weeks ago


City of London Greater London, United Kingdom Bright Horizons UK Full time

Job Title: Family Care Programme Administrator (CIPD HR Administrator)

5 per week / Monday-Friday / Office based with flexibility (WFH 1 day per week)

Job Type: Permanent / Full Time

Location: Goldman Sachs London Office

To support the effective delivery of the firms EMEA Family Care Programme Administration at a large corporate financial firm. Acting as the initial point of contact for all parenting policy and process queries
• Promptly responding to, triaging where required and resolving queries to ensure that employees receive timely support and accurate advice
• Escalating complex cases to Family Care Program Lead in timely manner
• Ensure parenting leave notification including leave changes and relevant evidence is obtained and provided to Medical Leave of Absence Team in timely manner
• Updating parenting data trackers
• Escalating vacation cases to Family Care Program Lead and wider Wellness Team and manage communications as appropriate
• Support with Family Care Programme documents and collateral review
• Experience in a similar HR support role
• HR background that would enable you to be confident in answering family leave queries and determining when to escalate to the correct line of support
• Experience of planning, prioritising, and organising work on a daily, weekly, and monthly basis, individually and as part of a team, whilst ensuring the effective use of resources and delivering a high standard of work to tight deadlines
• High level of computer literacy

Qualification - CIPD Level 3 (Minimum)


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