Credit Policy Manager

1 month ago


Surrey, United Kingdom Cactus Search Full time

We have a great opportunity to join our clients Customer Operations team to work in Credit Control for our clients industrial, commercial, small and micro business customers. Reporting into the Credit and Collections Manager, the role requires tenacity and resilience and the desire to take ownership of issues to see them through to conclusion.

Hybrid or Remote working is available for this role with travel required to the office in Redhill when required

Performing account, billing and payment reviews with a view to collect or corrective activity
Liaising with other business areas for resolution and collections support
Have experience of B2B debt collection techniques
Have commercial Utilities (Gas/Electricity) experience (desirable but no essential)
Be experienced in speaking to customers and having an assertive conversation regarding arrears on their account
Debt reconciliation, payment allocation & dealing with corporate clients


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