Sales & CRM Administrator - Hybrid

3 weeks ago


Leicester, United Kingdom IOSH Services Limited Full time

Job Title: Commercial Administrator (Internal job title: Commercial Development Advisor)
Contract : Fixed Term Contract for 7 months
Hours per week: 35 (flexible options considered)
Location: At IOSH, we embrace hybrid working because we believe it's the key to achieving work-life balance, strategic success and fostering our collaborative culture. You’ll be required to work from our head office in Wigston, Leicester a minimum of 2 days per week (one of which will be a Tuesday). The Commercial Development Advisor sits in the Commercial Development Administration team, which is a close-knit team that works collaboratively across the wider organisation. The Commercial Development Advisor guides customers, and colleagues through the requirements for application, approval, and licencing of training providers and trainers, and IOSH for Business set-up. You will also work closely with the sales teams for Tailored Course Approvals, and Instructional Design agreements. You will use a variety of communication tools such as email, telephone and team’s meetings, and follow policies and processes accurately and in a timely manner. In this role you will take ownership of handling customer enquiries relating to IOSH procedures, criteria and training products, and providing first class responsive administrative support. You will also be resolving issues to support exciting projects such as the introduction of digital platforms for workbooks and certification.
We are seeking candidates with previous administration and customer service experience within an office-based environment, dealing with customer queries proficiently by both telephone and email.
Proficient in using Microsoft Office and CRM systems.
We recognise this by offering a comprehensive benefits package including:

~ Hybrid working and flexibility to ensure a positive work-life balance
~25 days annual leave (plus bank holidays) increasing with length of service, with the option to buy more
~ Private medical insurance and healthcare cash plan covered by IOSH
~ Salary sacrifice pension scheme, minimum of 3% employee contribution whilst IOSH contribute 5%
~ Individual performance related pay scheme
~ Employee Assistance Programme to support you and your dependent's wellbeing

The Institution of Occupational Safety and Health (IOSH) is the world’s Chartered body for safety and health professionals.
We know that diversity of thought, culture, perspective, and background are vital for our vision. As a disability confident employer, we guarantee to interview all disabled applicants who meet the minimum essential criteria for every vacancy.
Find out more about how we advocate for, and support health and safety professionals worldwide to create a safer and healthier world of work by visiting .
If you want to find out more about IOSH please visit our website, or if you have any queries about the role or recruitment process please reach out to people@iosh.com . *


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