Sales Administrator

4 weeks ago

Leicester, United Kingdom HEIMDAL SECURITY Full time

We are Heimdal® and cybersecurity is our passion. Join us in an internationally expanding business, leading the fight against cybercrime

We have been praised by the FBI and are winners of multiple awards, most recently the "Cloud Based Solution of the Year" at the 2023 Network Computing Awards and "Risk Management Award" at the Security Excellence Awards and 7 () awards in the G2 Fall report, such as "Best Support for Mid-Market", "High Performer in the EDR, Endpoint Management, and Antivirus categories" and "Highest User Adoption in the EDR category".

When joining Heimdal, you will embark on a thrilling ride in Europe's fastest growing bootstrapped cybersecurity business, where we believe that the team is the cornerstone of what we do tomorrow. We are leading the fight against cybercrime, developing new technologies and providing intelligence to protect over 11,000 companies worldwide against cybercriminal attacks and data security breaches.

**The Role**

We are looking for a proactive and tenacious **Sales Administrator **to work within our revenue organization globally whilst based out of our Leicester, UK office.

We are looking for an individual who has a problem-solving mindset, data-driven focus and wants to progress their career. We focus on our employees, their satisfaction, and personal and professional growth. Join an awesome team in a fast-paced environment with a unique solution in a rapid growing market

You will report to Mark, our Chief Revenue Officer and will be based in our office in Leicester.

**Your day-to-day**
- Check data accuracy in orders and invoices
- Contact clients to obtain missing information or answer queries
- Liaise with the Sales, Customer Success and Channel teams to assist customer activation and responsibilities assignment
- Maintain and update sales / customer records Communicate important feedback from customers to internal stakeholders

**Attributes**
- Engaging customer facing and communication skillset
- Strong interpersonal skills with a flair for building trusted relationships
- Excellent data organization and analysis skills
- Proven ability to manage a significant admin workload and prioritise time-sensitive tasks appropriately
- A self-starter and good problem-solver
- Willing to grow and help other team members grow by offering and accepting feedback and help when needed Ability to work within a fast-paces environment, with high adaptability and positive attitude

**What you bring to the team**
- At least 2 years’ experience in similar administration roles
- Experience within a software business is not required, but is preferable
- Strong business acumen and the ability to become the trusted advisor to your customers Experience with Salesforce or similar CRM and productivity / accounting tools (Microsoft stack, DealHub order processing, Accounts Payable systems)

**What we offer**
- Competitive base salary
- Additional company-paid days off ("Personal Day" and "Anniversary Days")
- Healthcare cash plan
- International environment in a rapid-growing company
- Focus on personal and professional development
- LinkedIn Learning subscription A fun and flexible environment

**Our Mission**
We are leading the fight against cybercrime and protecting the operational integrity of all midmarket and lower enterprise companies.

**Our Culture**
We believe in hiring the best and the brightest while cultivating a culture of collaboration and execution. We are Dedicated, Innovative, and Humble. As in devoted and passionate about our work and what we do. We seek to optimize, improve, and challenge status quo. We are open-minded to new ideas and to feedback, and we know success comes from hard work.

We are committed to constantly create an environment where each individual has the opportunity to grow, personally and professionally. We have a strong sense of unity and togetherness, and having fun together is a key element at Heimdal.
- We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to gender, race, color, disability, religion, marital status, family or parental status._

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