Customer Service Coordinator

3 weeks ago


Morley West Yorkshire, United Kingdom Granton Associates Full time

MUST HAVE NEW HOMES / HOUSING EXPERIENCE
To be responsible for the daily management and administration relating to all customer issues and escalation of customer complaints, taking ownership until satisfactory resolutions are attained.
Working closely with the Customer Service Manager to collate management information and data for analysis.
Monitor own email inbox and the customer service departments email inbox.
* Record the outcome of all telephone calls, and emails from customers and contractors.
* To coordinate the scheduling of the Customer Service Operatives diaries.
* to the Customer Service Operative team, the existing site teams and / or contractors to resolve issues that have arisen in new customer homes.
* Manage the work of contractors and report inadequate contractor outcomes to the Customer Service Manager.
* To ensure the out of hours services, and reporting work effectively.
* Maintain complaint spreadsheets and provide weekly updates to the management team.
* To ensure surveys and reports from external bodies, including contractors are maintained.
* Customer Service Coordinator
Experience of working in a similar role in a house building company (desirable).



  • Morley, United Kingdom Harron Homes Full time

    There are many people involved in the housebuilding process all working together to ensure the continued success of Harron Homes. Key Purpose of Role To be responsible for the daily management and administration relating to all customer issues and escalation of customer complaints, taking ownership until satisfactory resolutions are attained. Working...


  • West Yorkshire, United Kingdom Anonymous Full time

    Sales & Customer Service Coordinator Leeds, LS7 2AW - office based - free parking Salary circa £11.50 ph dependent on experience Full Time - flexibility offered Our client are one of the UK's leading suppliers of Washroom, Cleaning and Janitorial Products. Due to company growth, they are now looking for a Sales & Customer Service Coordinator,...


  • West Yorkshire, United Kingdom MTrec Recruitment Full time

    The Rewards and Benefits on Offer; 25 days holiday plus 8 bank holidaysA contributory Pension Scheme once you have been employed for three months of 3%1 x Life Assurance and ability to opt-in to Health Cash Plan Scheme which covers dental, optical, mental health and well-being after 6 months employmentCompetitive starting salaryContinuous development and...


  • Morley, West Yorkshire, United Kingdom Linsco Full time

    Linsco are currently recruiting for a Customer Service Co-ordinator for a reputable client of ours located in the West Yorkshire area. You will be needed to support our clients residents and ensure their needs are met in a timely and professional manner. Based at the head office, you will play a vital role in delivering excellent customer service and...

  • Customs Coordinator

    4 weeks ago


    West Yorkshire, United Kingdom Red Recruit Ltd Full time

    Our client, a leading Logistics service provider are currently seeking a Customs Coordinator for their team based in West Yorkshire. As the Customs Coordinator, you will be working alongside the Customs Compliance Manager, assisting with all areas of customs, and ensuring all goods are clears in a timely manner. On a day-to day basis, you will be raising...


  • Morley, West Yorkshire, United Kingdom Granton Associates Full time

    Key Purpose of Role MUST HAVE NEW HOMES / HOUSING EXPERIENCE To be responsible for the daily management and administration relating to all customer issues and escalation of customer complaints, taking ownership until satisfactory resolutions are attained. Working closely with the Customer Service Manager to collate management information and data for...


  • Morley, United Kingdom Granton Associates Full time

    Key Purpose of RoleMUST HAVE NEW HOMES / HOUSING EXPERIENCETo be responsible for the daily management and administration relating to all customer issues and escalation of customer complaints, taking ownership until satisfactory resolutions are attained.Working closely with the Customer Service Manager to collate management information and data for...


  • Wakefield, West Yorkshire, United Kingdom TSR Full time

    Customer Care / Service Coordinator - New Homes Wakefield £TSR are currently recruiting for an experienced Customer Care Coordinator for a top new build housing developer based in Wakefield. This is a permanent role and we are looking for candidates who have Housing experience as well as high levels of Customer Service skills. The main purpose of the...


  • West Sussex, United Kingdom PSR Solutions Full time

    **Customer Service Coordinator - House Builder** PSR Solutions are currently recruiting for a Customer Service Coordinator for a 5-star residential developer in West Sussex. The main purpose of the role is to provide customers with a 5-star customer service process and deal efficiently and effectively with any issues they have. **Job role**: Customer...


  • Yorkshire, United Kingdom Miller Homes Full time

    About the role Miller Homes is a respected national homebuilder with an established reputation for building outstanding quality family homes and providing excellent customer service. We believe in building homes safely, in a way which is considerate to the environment and delighting our customers with a product and experience which recognises that buying...


  • Morley, United Kingdom Linsco Full time

    Linsco are currently recruiting for a Customer Service Co-ordinator for a reputable client of ours located in the West Yorkshire area. You will be needed to support our clients residents and ensure their needs are met in a timely and professional manner. Based at the head office, you will play a vital role in delivering excellent customer service and...


  • West Bridgford, United Kingdom Scientific Laboratory Supplies Full time

    We have an exciting opportunity available for a **Customer Services Coordinator** to join our team based in **Wilford.** You will join us on a **full time, permanent** basis and in return, you will receive a competitive salary. SLS are the UK’s largest independent supplier of laboratory equipment, chemicals and consumables. Because of our independence, we...


  • Morley, United Kingdom Linsco Full time

    Linsco are currently recruiting for a Customer Service Co-ordinator for a reputable client of ours located in the West Yorkshire area. You will be needed to support our clients residents and ensure their needs are met in a timely and professional manner. Based at the head office, you will play a vital role in delivering excellent customer service and...


  • Solihull, West Midlands, United Kingdom KCGroup Full time €28,000 - €32,000

    The KC Group are working with a leading Global Manufacturing company based In the Solihull area who are recruiting for a full-time permanent Customer Service Coordinator. As Customer Service Coordinator, you will report into the Customer Service Manager, ensuring that customers are provided with the upmost level of customer service. The role offers hybrid...


  • West Midlands, United Kingdom Fawkes & Reece Full time

    **Location**: West Midlands **Salary**: £21K- £22K per Year **Contract**: Permanent **Type**: Full Time **Reference**: ZG/819992_1672934845 **Posted**: January 5, 2023 **Consultant**: Zoe Georgiou My client are a high end residential developer based in Coventry who are currently looking for a Customer Service Coordinator to join their team for a head...


  • West Auckland, United Kingdom Get Staffed Online Recruitment Full time

    Customer Services CoordinatorWest AucklandFull Time / 12-month Fixed Term ContractDo you want to work for a company who...cares for its employees & customers in equal measure?is serious about sustainability & the environmental impact of its products & processes?can provide a long-term future & personal development for those who aspire?If yes,...


  • Cheltenham, South West, United Kingdom Vistry Group Full time

    In a NutshellRead all the information about this opportunity carefully, then use the application button below to send your CV and application.We have a new opportunity for a Customer Service Coordinator to join our team within Vistry Cotswolds, at our Bishops Cleeve office in Cheltenham. We are looking for a calm and motivated individual to join our...


  • Morley, United Kingdom Page Personnel Full time

    An exciting opportunity for a Customer Service Advisor to join a well established Retail business, based in Morley. You will be working within the customer service team, speaking to existing customers assisting with general queries. Client DetailsOur client are a well established Retail business based in Morley, they are currently going through a period of...


  • Morley, United Kingdom Page Personnel Full time

    An exciting opportunity for a Customer Service Advisor to join a well established Retail business, based in Morley. You will be working within the customer service team, speaking to existing customers assisting with general queries. Client DetailsOur client are a well established Retail business based in Morley, they are currently going through a period of...


  • Morley, United Kingdom Equals One Full time

    **Customer Service Administrator** Full Time, Permanent Competitive salary Morley, Leeds Established since 1953, our client has become one of the leading UK suppliers of standard and special industrial fasteners, built on service, quality and knowledge with staff having over 40 years' experience in the fasteners industry. Due to growth within the...