Service and Performance Controller

3 weeks ago


United Kingdom Mj Quinn Integrated Services Ltd Full time €27,500

Job Description
Hours: Mon-Fri 8:30am-5pm
Salary: £27,500
MJ Quinn is an established national organisation, with contracts covering the length and breadth of the UK and Ireland. We have over 1500 workers delivering our services, operating from our offices in Liverpool. At MJ Quinn we believe in creating great connections with our customers, our people, and our world. We trust in our team and have a workforce skilled to meet the needs of a 21st Century Communications Network
Primary Objective:
Providing safe coordination of civils tasks that fall within a Zone of Interest to other utilities.
Be responsible for reading safe dig prints provided and referring to the relevant guidance.
To be responsible for signing of jobs that do not fall within a zone of interest.
Required to keep in contact with relevant utilities companies to arrange site visits.
To be fundamental in acting on MJQ’s working culture, its reputation and values.
Key Responsibilities:
Responsible for prioritising works from a list of Civils task that fall within a zone of interest
Reading job packs and identifying correct locations for works required
Identifying if utility companies need to be contacted to arrange a site visit using guidance provided in the form of a ZOI Matrix
Contacting utilities and providing all the relevant information for an accurate assessment to be made and arranging site meetings
Schedule in a MJQ supervisor to attend site meetings and provide the relevant paperwork/guidance to be completed
Gather information from site meeting and adhere to guidance provided from utilities to sign job off for civils to be executed in a safe manor.
Signing off jobs that do not fall within a Zone of Interest to enable civils work to be planned.
To comply with M J Quinn Integrated Services Ltd.’s company Handbook, Policies and Procedures.
Adhere to all relevant company policies and procedures addressing data protection, data security, cyber security and access to data and information collected, processed and stored by the company.
Assist and support the company in all areas of compliance with current data protection and information security laws.
Person Specification:
Have strong planning, organisation, and monitoring abilities.
Must have experience within a similar role
Excellent attention to detail
Civils experience would be advantageous
Be proficient on Microsoft Excel
Strong administration skills and ability to use Microsoft Office.
Can prioritise work, work well under pressure, meet deadlines, and manage business expectations.
Telecoms knowledge and scheduling experience would be advantageous
Be able to drive performance
Be able to work within a high pressured environment
Be confident in decision making and communication
Education, Qualification and Certification:
Proficient with Microsoft packages, in particular Excel
Experience within a similar role/ industry
Should you feel you have similar experience and you’re looking for a new challenge then we would love to hear from you
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