Service Controller
4 weeks ago
Service Controller
Raunds
Hours - Monday to Friday full time
Salary - Negotiable DOE
- To take ownership and accountability of Engineers' daily activity - to schedule engineer workload to comply with customer contracts.
- Forward plan resource allocation to consider sickness, training, holiday and maintenance checks for equipment.
- To ensure high levels of customer services with both internal and external customer and maintain effective communication lines
- To action and resolve customer issues as they may arise and identify processes for corrective action
- To support the business in achieving and surpassing revenue opportunities
- Employ effective people management skills to manage engineers to ensure motivation and high performance from all team members
- Excellent communication skills
- Excellent organisation skills
- People management skills
- Computer literate
- Effective time management skills
- Mobile workforce management/scheduling experience
- Competitive salary
- 20 days holiday (rising with length of service)
- Pension
- Casual dress
- Company pension
- Free parking
-
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