National Account Manager

2 weeks ago

London, United Kingdom Ferrero International S.A. Full time

Job Location: Territory, UK

Company Description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

Ferrero is seeking a highly skilled and experienced National Account Manager to join our dynamic team, focusing on Tesco, one of the leading retailers in the UK market. In this role, you will be responsible for managing and growing Ferrero'sportfolio within the Tesco account.

You’ll work alongside the Tesco Group Business Unit Controller to build brilliant relationships with a breadth of Internal stakeholders and External contacts to drive sales, develop and define strategic partnerships and contribute to the overall growth and success of Ferrero in the UK market.

Main Responsibilities:

As the National Account Manager for Ferrero, you will play a pivotal role in identifying and capitalising on growth opportunities within our confectionery portfolio.

CUSTOMER MANAGEMENT
Your responsibilities will include developing a comprehensive plan that integrates our country commercial policy with specific client drivers of growth. This entails direct interaction and negotiation with clients, as well as preparing and presenting contracts while ensuring alignment on the implementation of our promotional plans.

You will serve as the primary point of contact for all communications regarding our customer strategy and activities, providing valuable insights to support local development initiatives and facilitate problem-solving efforts.

Be responsible for conducting thorough analysis of client performance anddesigning and implementing solutions as necessary. These solutions may include initiatives such as securing new distribution channels and listings, organizing additional promotional events, optimising pricing strategies, and refining profit-mix considerations.

ACTIVITY PLANNING AND MANAGING
In the realm of managing sales and commercial operations, one's role encompasses various critical tasks, which includes overseeing the proper application of promotions and commercial conditions as agreed upon during negotiations.

It's essential to ensure that these agreements are adhered to accurately to maintain trust and satisfaction among clients. Additionally, vigilance in observing both one's own and competitors' product pricing is paramount.

This practice facilitates informed decision-making and helps stay competitive within the marketplace. Building and maintaining key trade relationships play a pivotal role in gaining deeper insights into market dynamics, enabling better navigation through its intricacies.

Provide accurate sales forecasts to clients is instrumental in aiding their planning and decision-making processes. Lastly, closely monitoring customers' sales performance allows for timely adjustments and optimizations to strategies, ensuring sustained growth and success in the ever-evolving business landscape.

BUDGET MANAGEMENT
Ensuring alignment between precise budget management and overarching business objectives is essential within Ferrero This involves carefully balancing the allocation of resources to various operational areas while keeping a keen eye on the strategic goals set forth by the company.

You will propose forecasts for commercial costs, assigned structure expenditures, and sales volume budgets. By accurately forecasting these elements, organizations can make informed decisions regarding resource allocation, expenditure planning, and revenue generation strategies.

MAIN COLLABORATION WITH:
Trade Marketing, Category Management, Finance, Demand Planning, Ecommerce, Marketing & Net Revenue Management

Who we are looking for:

The qualifications and attributes sought by Ferrero encompass a range of expertise and abilities essential for success within Ferrero - These include a significant background in managing large Grocer Accounts within FMCG or Blue Chip companies, with a preference for experience in the F&B sector, particularly confectionery.

Additionally, you should have the ability to demonstrate capabilities in leading, coaching, and developing teams to achieve high levels of performance. Strong cross-functional influencing skills are also desired, along with a proven track record in building Joint Business Plans (JBPs), managing Profit and Loss (P&L), and implementing growth strategies for key Grocer accounts.

Showcase your effectiveness in collaborating with internal stakeholders, such as Category Management, Shopper Marketing, Brand Marketing, and Net Revenue Management teams. A high level of commercial acumen is imperative, as is the ability to adapt and take ownership of key objectives, demonstrating flexibility and versatility in creating growth opportunities for assigned accounts.

How to be successful in the role and at Ferrero:

We encourage all our people to think creatively to set personal targets and objectives and push new, better ways to work. Employee contribution and engagement at Ferrero is based on the individual, team and organization dimension, so should have the ability to work independently, as a part of the team and be able to build proper relations with stakeholders at all levels. A demonstrable consumer-focused attitude and autonomy in managing relationships will help you in building your position among stakeholders and achieving expected sales outcomes.

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