Commercial Claims Advisor

2 weeks ago

New Forest Hampshire, United Kingdom Aspire Jobs Limited Full time

Benefits:25 days holiday, hybrid working, pension Auto Enrolment (employer 6%, employee 2%), optional cash plan and flexed holiday,Free parking, great social team environment
Hours:Monday - Friday 8.Hybrid working 2 days in office 3 days at home (Office days are Weds and Thurs)
Aspire Jobs are delighted to be working with this well-established Group of companies with their Head Office in Ringwood, who are now looking for an experienced Commercial Claims Handler to join their team.
To be successful within this role, you must have commercial claimsinsurance experience. The Commercial Claims Advisor's role is to provide an in-house claims service to their clients throughout the company, offering guidance, support and assistance to ensure client claims are processed quickly and efficiently.
The successful candidate will have previous claims experience from within commercial insurance. We are looking for somebody that has experience across a wide spectrum of insurance products, and the claims associated with them. As far as commercial insurance is concerned it would be dealing with material damage claims, business interruption, casualty (employers & public liability). And financial lines such as Directors & Officers and Professional Indemnity
It is important that you can identify that the criteria for a 'circumstance' has been met, to guide theirclients through the process of making a claim. Once an insurer responds to the notification of a claim, they will be responsible for ensuring the correct outcome according to the terms of the policy is reached. They will need to be resilient, as this may require challenging an insurers view on the cover afforded by the policy if they believe it to be incorrect.
They pride themselves on their high levels of customer service, and part of this Commercial Claims Handler role will be about maintaining and exceeding these in line with Co. policy.
Benefits:25 days holiday, hybrid working, pension Auto Enrolment (employer 6%, employee 2%), optional cash plan and flexed holiday,Free parking, great social team environment
Hours:Monday - Friday 8.Hybrid working 2 days in office 3 days at home (Office days are Weds and Thurs)
Aspire Jobs are delighted to be working with this well-established Group of companies with their Head Office in Ringwood, who are now looking for an experienced Commercial Claims Handler to join their team.
To be successful within this role, you must have commercial claimsinsurance experience. The Commercial Claims Advisor's role is to provide an in-house claims service to their clients throughout the company, offering guidance, support and assistance to ensure client claims are processed quickly and efficiently.
The successful candidate will have previous claims experience from within commercial insurance. We are looking for somebody that has experience across a wide spectrum of insurance products, and the claims associated with them. As far as commercial insurance is concerned it would be dealing with material damage claims, business interruption, casualty (employers & public liability). And financial lines such as Directors & Officers and Professional Indemnity
It is important that you can identify that the criteria for a 'circumstance' has been met, to guide theirclients through the process of making a claim. Once an insurer responds to the notification of a claim, they will be responsible for ensuring the correct outcome according to the terms of the policy is reached. They will need to be resilient, as this may require challenging an insurers view on the cover afforded by the policy if they believe it to be incorrect.
They pride themselves on their high levels of customer service, and part of this Commercial Claims Handler role will be about maintaining and exceeding these in line with Co. policy.
Job Description CLAIMS MANAGEMENT
Dealing with enquiries by telephone, email and in person from clients, colleagues and insurers, and respond within one business day
Ensure even distribution of calls, post and web enquiries amongst the team on a daily basis
To negotiate with insurers to provide the best solution for clients, given legal and regulatory requirements
To work closely within the claims team ensuring fluid workflows and processes are followed, including regularly updating the Claims procedures manual
To report all suspicious claims, such as validity, to the Operations Manager.

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