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Senior Account Executive

1 month ago

New Milton Hampshire, United Kingdom Knight Square Insurance Limited Full time

Job Role: Senior Account Executive

Hours: 35 hours per week-Monday to Friday

As a Senior Account Executive, you will be responsible for:

• Providing customer centric insurance products for the client’s clients
• This role report into the Insurance Manager and has no direct reports.

Day to day management of a portfolio of commercial
• Liaising with clients, brokers, and insurers in the administration of contracts of insurance
• Ownership and handling of consumer and commercial property claims in accordance with FCA requirements and authority levels
• Ensuring stakeholders are regularly engaged and updated with claims information
• Dealing with client queries via multiple channels - e.g. email, telephone, post - in a timely and professional manner
• Provide a superior service to all internal and external customers of Knightsquare Insurance
• Support Knightsquare Insurance strategic and operational goals

Preferably educated to A ‘Level standard, but as a minimum 5 ‘C’ grade or above GCSE passes (or equivalent) including English and Maths
• Significant experience of working within a property insurance operation either for an insurance company or broker
• Extensive knowledge of property insurance (commercial and consumer)
• Extensive customer service experience
• Experienced in the use of Microsoft applications
• Comprehensive knowledge of FCA obligations relevant to insurance provision
• People management experience
• Knight Square Insurance is a highly respected, trusted broker specialising in providing comprehensive insurance cover for property management companies, resident management companies (RMCs) and right to manage companies (RTMCs). We offer a range of products including Directors and Officers Insurance, Buildings and Estates as well as Terrorism Insurance, Engineering Inspection and other insurance for homeowners, landlords and tenants.

By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first.

The benefits of working with us can include free parking, free fruit, discounted gym membership, a true work-life balance and the opportunity of growth and progression. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.

We’re committed to promoting diversity at Knight Square Insurance and recruit on merit. If you meet the criteria for the role, we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager

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