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Property Claims Team Leader

4 months ago

New Delph, United Kingdom MPJ Recruitment Ltd Full time

Property Claims Team Leader

Up To £32,000 DOE

Monday-Friday

Oldham

MPJ Recruitment are proud to be working with a well established and innovative business who are specialists working within the insurance industry. You will be joining a business who truly value their employees with wellbeing at the heart of all they do.

As a Property Claims Team Leader, you’ll bring your enthusiasm and experience of leading a high performing team and your Property Claims experience with you into this role. You will be building strong stakeholder relationships and driving employee engagement and developing talent.

What You Will Be Doing:

* Leading a team of Claims Handlers and Customer Service Advisors

* Ensuring all daily, weekly, and monthly team objectives and KPIs are met

* Providing ongoing training and development to team members to ensure growth

* Completing quality audits and reports

* Completing team 1 to 1’s

* Managing absence and performance management meetings

* Providing ongoing team support for queries and customer escalations

* Assisting with recruitment and interviewing employees

* Handling complaints

* Claims data management and MI reporting

* Ensuring full compliance with all relevant regulations and legislations

About You:

* An experienced team leader within property claims

* CII or insurance qualification is desirable

* An excellent communicator with the ability to build strong relationships

* Strong IT skills, including Outlook, Excel, and Word

* Motivated to achieve results and work to deadlines in a fast-paced environment

Benefits:

* Support to achieve CII qualifications

* Company training academy to support development

* Performance based Bonus Scheme

* Company pension

* On-site parking

* Employee wellness

* Social events

* Smart casual dress code

CLICK APPLY if you are interested in find out more about this opportunity