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Office Co-Ordinator in Events Office Co-Ordinator in Events

3 months ago

Buckinghamshire, United Kingdom hirestaff Full time

Hirestaff's partner has an exciting opportunity for a Reservations & Events Coordinator to their highly successful team. Your main responsibility as the Reservations & Events Coordinator will oversee the daily operation of the reservations department and handle all incoming reservation enquiries, as well as a small number of events.
Key Skills:
Previous experience in a premium operation as a Reservations or Events Coordinator, preferably in a country house hotel with a spa
Previous experience using a hotel PMS system (desirable)
Strong working knowledge of all the Front Office operations
Excellent customer service skills and communication
The ability to work well under pressure and in a busy environment
Exceptional attention to detail and organisation
Duties:
Taking Reservations calls and replying to email enquiries
Handling and converting of event enquiries
Build and maintain strong working relationships with colleagues, agents and guests ensuring an inspirational service is delivered at all times
Maintain and deliver consistent company agreed standards