Facilities Manager

4 weeks ago

Babergh Suffolk, United Kingdom Insight Executive Group Full time

Facilities Manager Manufacturing / Industrial Site Suffolk £45,000 to £50,000 Insight Executive are recruiting for a Tier-1 FM Service Provider to recruit for an exceptional Facilities Manager for a fast-paced contract in Suffolk. In the role of Facilities Manager, you will be working on a manufacturing site to oversee the delivery of the full range of Soft FM Services. The site is located in the Suffolk / Essex / Cambs area, and the contract is to provide the cleaning, security, catering, waste and grounds maintenance services with a team of direct reports and specialist contractors. Purpose of the job – Facilities Manager.

  • Oversee an IFM contract to a high standard in line with the SLA.
  • Act as a point of contact for department heads.
  • To work as part of a team ensuring high standards service delivery, customer satisfaction and contract retention.
  • Drive Service excellence throughout the onsite teams.
  • Maximise customer satisfaction and help maintain a good working relationship with the site client representatives and customers.
  • To effectively manage and develop, undertake appropriate training, and staff development.
  • To initiate food safety, H&S policies, processes, and procedures and ensure that all staff reporting to the function understand these, are trained in them and apply these procedures at all times.
  • To comply with procedures, Health and safety and all legislative requirements.
  • Adhere to all site compliance and Audit process and procedures
  • Check with teams daily that all work is being carried out satisfactorily and in accordance with work schedules and to the standards required.
  • Manage the site security team in line with procedures.
  • Work with all department managers ensuring the operational aspects of the service are adequately covered.
  • Report on all matters and ensure incidents are reported and appropriate follow up actions are implemented.
  • Client and stakeholder liaison regarding security procedures and ensure policies are followed.
  • Responsible for the manpower planning on security shift patterns, including shift rota patterns.
  • Manage the quality and hygiene of food from delivery through to service ( HACCP)
  • To be responsible for ordering materials, managing invoices, effective stock control mechanisms and collection of income in accordance with policy.
  • To reconcile income and expenditure monthly Account Managers and to control financial performance
Person Spec
  • Proven experience of developing profitable relationships for multisite contracts
  • Knowledge and experience of Facility management is highly desirable
  • Experienced in leading company initiatives and change management processes
  • Experience in identifying and selling new business
  • Strong communication, and negotiation skills
  • Excellent client relationship management
  • Experience working in a regulatory & compliant environment
  • Good knowledge of Microsoft Office and associated programmes
  • H&S Qualification – IOSH Food safety level 3

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