Helpdesk Manager
1 month ago
Facilities Manager
Manufacturing / Industrial Site
Insight Executive are recruiting for a Tier-1 FM Service Provider to recruit for an exceptional Facilities Manager for a fast-paced contract in Suffolk. In the role of Facilities Manager, you will be working on a manufacturing site to oversee the delivery of the full range of Soft FM Services.
The site is located in the Suffolk / Essex / Cambs area, and the contract is to provide the cleaning, security, catering, waste and grounds maintenance services with a team of direct reports and specialist contractors.
Purpose of the job - Facilities Manager.
Oversee an IFM contract to a high standard in line with the SLA.
To work as part of a team ensuring high standards service delivery, customer satisfaction and contract retention.
Drive Service excellence throughout the onsite teams.
Maximise customer satisfaction and help maintain a good working relationship with the site client representatives and customers.
To effectively manage and develop, undertake appropriate training, and staff development.
To initiate food safety, H&S policies, processes, and procedures and ensure that all staff reporting to the function understand these, are trained in them and apply these procedures at all times.
Work with all department managers ensuring the operational aspects of the service are adequately covered.
Client and stakeholder liaison regarding security procedures and ensure policies are followed.
Responsible for the manpower planning on security shift patterns, including shift rota patterns.
Manage the quality and hygiene of food from delivery through to service ( HACCP)
To be responsible for ordering materials, managing invoices, effective stock control mechanisms and collection of income in accordance with policy.
To reconcile income and expenditure monthly Account Managers and to control financial performance
Knowledge and experience of Facility management is highly desirable
Experienced in leading company initiatives and change management processes
Excellent client relationship management
Experience working in a regulatory & compliant environment
Good knowledge of Microsoft Office and associated programmes
H&S Qualification - IOSH Food safety level 3
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