ICT Service Desk Engineer
3 weeks ago
LYON is a managed IT services provider to the creative sector based in Old Street and currently serves over 5000 users and 100+ companies based over in 15 countries. An opportunity has arisen for a Site Engineer to join the team, providing unparalleled service excellence to our clients onsite in the London area.
An opportunity has arisen for an Onsite Service Desk Engineer to join the team at one of our biggest clients, providing unparalleled service.
You will have good knowledge of Windows Workstations Hardware
Experience supporting Microsoft software (Office, Exchange, Active Directory, Server etc.)
Previous face to face customer service experience
Microsoft 365 Exchange, Microsoft SharePoint Online
Experience supporting macOS software.
Minimum 1+ years of working within a customer focused IT environment role
Be a keen and a fast learner and be enthusiastic about helping users.
Confident communication skills across phone, email and face-to-face
Working hours will be 40 hours a week during standard business hours (Monday – Friday, between 9am – 6pm UK time)
Monthly team events out of the office.
Continual professional development plans
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