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Director Operative
2 months ago
Travelport is a worldwide travel retail platform that provides easy ways for businesses like airlines, hotels, and car rental companies to connect through personalized content to agencies and travelers. We are on a mission to power the future of travel; What does a great Director of Global Operators Performance & Management do?
Four key deliverables are: (1) Reporting (2) Analyses (3) Forecasting & Planning (4) P&Ls for commercial business cases.
Work closely with the Senior Director, Vice President and Group Vice President of Operator Channel on reporting, analyses, forecasting planning & budgets, P&L modelling and business cases, and also many ad hoc financial and performance measurement reports and deliverables.
# Weekly reporting of Operator partner and country performances. Analyses of Operator partner performances, opportunities to improve, new proposals.
# Also work with the Senior Director to ensure standardised Channel metrics and performance measurement, and work with the regional leads and business development managers to drive consistency on global programs and Travelport strategy
# Liaise with the internal Global Operator Channel, regional commercial heads, Operator Success teams and the Operator partners themselves.
Work with the Senior Director to work on Operator renewals and ensuring global consistency with the commercial model
# Liaise with central Finance, Tax, Company Secretarial and other internal stakeholders with regards to Operator conversion and bespoke project strategies
# Work with the Senior Director to identify prepare and implement effective performance and management policies and procedures, focusing on driving revenue growth and earnings
# Work with the Senior Director to identify and introduce new distribution variants and commercial models
# Identify and streamline current channel commercial models including ensuring consistency around Operator remuneration
# Assist the Senior Director, Vice President, and Group Vice President of Operator Channel to implement the operator channel partner strategy towards increasing market share growth, revenue, profit and brand consistency globally.
Monitor and scan for industry best practice and work with Senior Director to ensure channel agility and best-in-class Operator channel commercial practices.
Assist with the effective performance management of operator channel partners including:
undertaking and assisting with QBRs and ABP’s for operator channel performance cadence
assist with the performance management of underperforming operators and identify with the Senior Director strategy and way forward
Work with the Senior Director to ensure that commercial models and operator renewals are completed on new template Operator Agreements and commercial models. This includes ensuring consistency with product bundling and pricing, monitoring and ensuring consistency if / when commercial support is required.
Ongoing review with Senior Director on potential go-to-market strategies for current territories and potential conversions and market analysis.
Knowledge, Skills, Experience, Training:
A skilled professional who understands business growth, commercial analysis, sales initiatives, project planning, and has excellent business communication skills.
Must have good knowledge & understanding of P&Ls, Decision Support analyses & effects.
Understanding of the day-to-day challenges that sales and commercial management and the sales professional are faced with.
Flexible, agile knowledge worker who is comfortable with numerous short- and long-term accounting, finance, modelling and planning tasks.
A professional approach with a clear mind for understanding, organising and communicating commercial and sales concepts & targets.
Ability to execute on a project in order to positively affect a commercial outcome/business benefit.
Knowledge of financial systems.
Experience of working with different cultures and adapting communication styles to work together effectively.
Holds a Bachelor of Commerce, MBA or similar from a recognised university, and commands excellent written and spoken English.
# The position will be based in Dubai and could require limited travel time in order to work with specific countries and sales teams.
The position is to replace an employee who will be on maternity leave.
# Adoption of best practices and consistency across the Global Operator Channel from a commercial model perspective
Ability to achieve project related goals and timeframes
This position reports into Senior Director of Global Operators Performance & Management
The role will involving interaction and influencing of key stakeholders across other departments in Travelport including, but not limited to, finance, tax, legal, product, air partners, marketing as well as Operator partners, regional sales leads, Travelport agency commerce peers, and others as necessary and required by the role.
Are always ready to give it your all and deliver high quality work
Flexible working
Health insurance
Various discounts through Intranet for employees
Please note that if your application is progressed, you may be asked to complete a self-recorded video interview, at a time that works best for you. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.
