Housing Officer

4 weeks ago


United Kingdom South Gloucestershire Council Full time

As a Housing Options Officer, you will make a difference by providing comprehensive housing advice to people who are homeless or threatened with homelessness. You will often be supporting the most vulnerable people in society to help them sustain their existing home or find new accommodation.
You will be working with households who are homeless, or threatened with homelessness to offer them advice and assistance to resolve their housing situation. It will be your responsibility to complete an assessment to determine what statutory duties the council may owe to the household, develop a personal housing plan and issue decisions around any on-going duties. You will also establish eligibility for the council’s various homelessness prevention schemes.

~ You may also be required to co-ordinate a multi-agency response and attend safeguarding meetings.

~ You will take lead responsibility to maintain effective contact with households whilst they are working with the council to develop creative solutions to resolve their housing situation.

It is essential that you hold a professional qualification (HND/HNC in Housing, NVQ Level 4 or Equivalent) and/or considerable experience of housing and homelessness legislation.

~ You’ll have an understanding of housing remedies, with considerable experience of delivering housing access and homelessness services with knowledge of relevant legislation.

~ You must have the ability to manage your workload, respond to emergency assessments, be flexible and be able to work as a team, making a positive contribution.

~ We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work.
We're building and shaping communities which people are proud of
We're working with the most vulnerable in our community to help them achieve what they want in life
We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.
This is a limited term contract until 1st April 2025.



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