Sales Back Office

4 weeks ago

City of London Greater London, United Kingdom Artemide Full time

Activities and responsibilities Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.

  • Managing B2B orders process onto SAP, from the order entry to the invoicing and final delivery management, working with the local sales team and the HQ functions
  • Placing and monitoring all the B2C orders, managing the relation with the customers (i.e.: delivery dates, etc.)
  • Creating new customers on SAP and maintaining the data for existing clients
  • Monitoring the status of the orders and the deliveries, cooperating with the HQ logistics team
  • Managing both project and customer’s claim (transit damages, missing materials), working with the Manager, in order to ensure and provide an effective support in after sales
  • Constant exchange of information towards colleagues in UK and at HQ Level (in particular: Administration, Logistics).
The role requires
  • Previous experience (2-3 years) in this role
  • Is a preferential requirement the background in the lighting/furniture/design sector
  • Knowledge of SAP is required
  • Ability to understand and support client’s needs, customer oriented approach and trustworthiness.

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